JOHN A SMITH

Mission Viejo, CA 949-***-**** adiw2r@r.postjobfree.com www.linkedin.com/in/johnalexandersmith

SENIOR IT PROGRAM/PROJECT MANAGER

Engaging, high performing, service obsessed, and highly technical PMP, CSM & AWS certified professional with experience leading and managing programs and projects of new and existing product capabilities to deliver operational excellence through cross-functional collaboration. Deep experience with managing IT programs/projects including product ownership, functional design, and implementation. Adept with global projects, and successfully leading all program and project deliverables. Thought leader with exceptional leadership, communication skills, and proven ability to build strong relationships with executives, customers, stakeholders, and cross-functional teams.

Delivering Results: A resilient ‘go-getter’ with demonstrated ability to proudly take ownership, and deliver on time, on budget, on scope results, motivating large-scale and cross-functional teams, managing expectations, executing agile projects thru best practices, precision, adaptability, skill, and feedback.

Technical and Business Leadership: A transformative leader, mentor, and team player, skilled at navigating matrix environments, who brings a deep understanding of a customer, business, and service operations, along with AWS Cloud, SDLC, Agile, SCRUM to the development teams, both onshore and offshore.

Strategy Development & Execution: An experienced program/project professional with strong analytical and proactive problem-solving abilities, leveraging data to make decisions, anticipating obstacles/risks, and developing plans to create actionable strategies, operational plans, and solutions aligned with the projects scope, cost, and schedule requirements.

Operational Leadership: Driving results through agile innovation, continuous learning, and guiding organizations forward from a technology perspective, while keeping the business objectives forefront, delivering world-class quality and excellence.

Core Competencies

IT Project Management Customer Engagement SDLC, Agile, SCRUM Learning Ability

Functional Project Management Account Management C Level Communication Strategic Planning

Organizational Change Management Project Implementations Ownership Judgement

Organizational Awareness Stakeholder Partnership Team Mentor/Leadership Business Analysis

Professional Experience

iBASEt Foothill Ranch, CA Nov 2017 – June 2020

SENIOR PROJECT MANAGER

Manage a portfolio of high value, complex programs, and projects as a customer-facing project manager with responsibility for planning, execution and providing strategic oversight of the program lifecycle, while mentoring and collaborating with a global team of solutions architects, DBAs, tech leads, business analysts, and offshore developers on program deliverables.

Successfully implement MES projects, providing 10% Increased quality and performance in complex, high value, discrete manufacturing, for 5 Fortune 1000 companies spanning multiple sites and countries.

Program manager driving the roadmap, schedules, SOW, and agile projects of a large multinational company with 22 implemented sites to drive repeat business to our Professional Services teams.

Analyze program needs and synthesize requirements information to develop program initiatives and plans aligned with customer’s defined goals in implementing Manufacturing 4.0 and IIOT.

Manage project risks, scope changes and other non-standard events throughout the life of the programs.

Ensure dependencies across teams are identified and tracked and manage stakeholder communication and progress reporting to ensure the quality of deliverables is verified and matches stakeholder expectations.

Team member of iBASEt’s AWS Quick Start implementation initiatives based on CloudFormation templates for VPC, RDS, EKS, EC2, ES, and MongoDB.

KEY HIGHLIGHTS:

oInherited and successfully revitalized a large multinational aerospace program that used iBASEt’s software across 18 sites. Led key product health initiatives facilitating multiple onsite meetings with customer corporate, business unit, and site level stakeholders, and led project implementation at 3 new sites, and 2 upgrades that generated $3+M in new services sales.

oReduced MES Upgrade projects implementation time average of 12 months average to 4 months on 2 successfully implemented projects, by focusing and improving on data migration strategies.

IFINGR Dana Point, CA Jan 2016 – Oct 2017

SENIOR PROJECT MANAGER

Led execution of MES implementation projects in Aerospace and Power Generation, working with technical team and other cross-functional stakeholders to ensure outcomes on established delivery time, within scope, on-budget and of desired quality.

Re-launched failing MES Installation, engaging management to fully support and fund the project.

Identified roadblocks and collaborated with business and functional partners to define features backlog and specify requirements, and developed and implemented appropriate solutions.

Led offshore agile (Scrum, Kanban) programming teams to enhance systems, and created and led re-training of supervision and operators on the correct use of the system.

Oversaw and led change Off Shore Teams project to set up local control, moving code from India to the Philippines and setting up AWS Servers for Joint access.

Spearheaded the creation of application training videos and presentations, specifically for developer use, along with updated documentation.

Oversaw cloud migration of local DC to AWS VPC with RDS, ALB, Route53 using RDP Gateway

Development platforms used: IIS7, Oracle 12c. Web Apps written with c#, ASP.net, Java, Typescript, MVC/Web API, Bootstrap.

EASE Inc Mission Viejo, CA Mar 1996 – Dec 2015

VP SOFTWARE ENGINEERING

Co-founded EASE Inc, with responsibility for operational oversight of the software side of the business providing business analysis, coding, design, UX/UI, product owner, and architect of multiple products and solutions for the shop floor and generating millions in software sales.

Provided technology solutions for a customer base of 90+ Tier One customers including Harley-Davidson, Aston Martin, Cummins, Raytheon, JVS Swift, and GD across multiple verticals, and hundreds of sites.

Drove operational strategy in line with business and client needs, and designed, wrote and implemented web-based shop floor systems including MES, Labor Standards, Line Balancing, Ergonomics, Labor Performance, and OEE reporting, for industries including aerospace, defense, automotive, food processing, and logistics.

Facilitated convergence of functional and technical knowledge leading onshore and offshore project teams.

Development platforms: AWS S3 & VPC, Windows Server, IIS Server, Oracle and SQL Server, Java, .Net.

KEY HIGHLIGHTS:

Managed key client accounts including technical sales of long-term clients such as Harley-Davidson, a customer for over 17 years thru 7 product releases for Labor Standards, Line Balancing and Ergonomics.

Designed, product owned, and implemented agile project for custom web-based document management software for Cummins that enables plants within the same business unit to share manufacturing documents globally.

Education

Bachelor of Arts, Economics and Accountancy, University of Leeds, UK

Technical/PM Skills

AWS Cloud, Micro services and Containerization, Windows Server, IIS Server, Oracle and SQL Server, .Net, Web Apps written with c#, ASP.net, Java, Typescript, MVC/Web API, Bootstrap. SDLC, Agile, Waterfall, SCRUM, Jira, Confluence, Kanban, Sharepoint, MS Office, MS Project

Certificates : PMP # 1927255 CSM # 001090669 AWS Solutions Architect Associate

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