PHOOL (NANCY) TRIKHA
Sugar Land, Texas 77479
Tel # 281-***-****)
CERTIFICATION : Master Certified Network Engineering (Novell).
: Microsoft Certified System Engineer (MCSE).
EDUCATION .: Degree in Computer Science.
Degree in Chemical Engg.
EXPERIENCE SUMMARY
Have ten(7) years of experience in IT field.
EXPERIENCE.
1. Alcon Manufacturing Lab 03/05 – 05/07
Plant Maintenance Technical Consultant.
Responsible for Installation, Maintenance and setting up the security, user accounts, groups etc using MP2 and Miximo Professional Software. Performing the Backup and restoration of data. Exportind and Importing inventory and equipment data. Creating and Generating the work orders every week for people responsible. Adding new equipments in the equipment database and creating the new tasks and schedules for these equipments. Generating the reports upon request. Making sure Inventory database is uptodata.
2. RealTime Consultants 06/01 - 06/02
SAP Basis Consultant.
SAP experience includes with R/3 package, technical, functional and ABAP programming experience.
The technical expertise includes a complete configuration of the Sap R/3 system(using ASAP Methodology) and its core module e.g FI/CO, MM(MRP RUNS), SD that includes the Master data configuration also.
functional expertise are in the area of Supply Chain Management modules (MM, and SD) and SAP’S E-business as well as it’s business Warehouse which includes BI, and CRM.
3. TEXAS COMPONENTS CORPORATION 06/00 – 06/01
MANAGER OF INFORMATION TECHNOLOGY.
Implement and provide procedures for preventive maintenance and
development on all corporate servers, workstations, printers, telephonic, and any associated hardware, software. Setup and configured Arcserve backup system for bacup and restoration of servers and workstations if needed. Responsible for assigning dynamic and static IP addresses for TCP/IP protocol. Manage the day-to-day activities of a network of computers.Provide support in all aspects of the network (LAN, WAN) and end-user desktop applications including Windows NT workstations, WIN95, WIN98, NT Servers 4.0, Windows 2000 server, Novell servers, Web server, E:mail server and applications on these like Msoffice, Internet Unix Accounting (Peachtree 2000), Database Query, Crystal reports etc. Supported upgrading of different applications on different plateforms. Set up and configured E:mail server and all mail accounts for the Corporation Responsible for designing and maintaining the Corporates Web site. Responsible for implementing the ERP system for company and was managing in-house phone system,and internet connectivity for the whole company.
4. COMMUNITY HEALTH CHOICE 11/98 – 06/00
(MANAGED CARE SYSTEM OF HARRIS COUNTY HOSPITAL DISTRICT).
MANAGER OF INFORMATION TECHNOLOGY.
Manage the day-to-day activities of a network of computers.Provide support in all aspects of the HMO’s network and end-user desktop applications including Windows NT workstations, WIN95, WIN98, NT Servers, SQL Servers, Novell servers and applications on these like Msoffice( Word, Excel, Access), Internet, Unix, Visual Basic etc. Support upgrading of different applications on different plateforms. Maintain and Administer IBM AS-400 and HP3000 machines for our Managed care system. Responsible for all system and daily backups. Install, configure and Manage Windows NT servers. Create different groups and home directories for users and give them different rights and permissions to access what they need. Create shared folders for different depts. Monitor windows NT-server performance by checking different parameters. Install configure and manage Microsoft exchange server. Create mail accounts for users to use mail system. Provide support and train users on LAN operations and procedures. Determine needs and features of the company and develop system architecture. Evaluate vendor products in hardware, software and telecommunication equipment, recommend purchases.
5. HBO & COMPANY 7/96 - 11/2000
(CONSULTING COMPANY FOR HARRIS COUNTY HOSPITAL DISTRICT)
SR NETWORK ENGINEER FOR MANAGED CARE SYSTEM.
Manage the day-to-day activities of a network of computers. Installing, Maintaining, Administering the usage of LAN/WAN activity including Novell file servers, NT servers, Mail servers and SAA gateway servers. Responsible for Network backup disaster recovery. Maintain LAN security. Install network software and implement new server technology by providing RAID 5 system. Troubleshooting the wide area network of 56 K lines, multiple T1 lines by checking the CSU/DSU, ethernet and sink ports of routers.
Special Projects:-
-Set up the Centraplex fax server.
-Set up and configured the CD-Tower on the network.
-Set up and configured the Seagate backup software to back up 60 + file servers using
DLt autoloader tape unit.
-Installed and configured the NT 4.0 servers. Created different groups for users and
assigned rights to all the users.
-Installed and configured the Exchange Server and migrated users from using CC:mail.
-Installed and configured Citrix Winframe server for LAN/Remote dialing using Modem
pool upon request. Teach employees to setup theit PC,s for use of Winframe Citrix
server.
-Installed and configured cc:Mail for users. Did provide training for Lotus notes.
-Installed and configured the OS/2 workstations to gain access to IBM mainframe over
the ethernet segment using communication manager.
-Installed and configired the routers and hubs for our network.
GRADUATE AND UNDER GRADUATE COURSES COMPLETED.
Operating systems, Compiler design, Computer organisation, Unix, Computer Architecture, Digital Logic, Assembly Language, Data structures, Data base design using SQL querry language, Structered programming, Advanced Cobol and Computer graphics.
CITIZEN: USA