RIA RAMPERSAD

**** ****** **

Apt *J

Hoboken NJ 07030

PHN: 973-***-****

adivv6@r.postjobfree.com

EXPERIENCE

The Bank of New York Mellon July 2014-January 2019 ( REMOTE EMPLOYEE 5 YEARS)

Relationship Manager- CAAG Investor Services (Platinum Client- Bridgewater Associates)

Created and lead monthly Postmortem presentations between BNY Mellon stake holders and various departments at Bridgewater Associates.

Coordinated completion of RFP’s and DDQ’s with respective departments to meet required SLAs for inquiries.

Accountable for department’s issue log monitoring and maintenance as well completed diagnosis for high impact issues.

Performed project management coordination between Accounting, Legal, Northern Trust secondary QC Administrator, Investor Services and Bridgewater Associates.

Performed regular reviews of current processes and producers for improvement through Quarterly and Monthly meeting and created new standard of procedures to mitigate future risks.

Ensured all subscriptions and redemptions were accounted for monthly activity and escalated when items did not meet deadlines for submission per the OM.

Reviewed submission of KPI’s and proposed path forward for addressing issues.

Researched and Coordinated highly sensitive investor inquiries across departments to ensure that all requests were handled with white glove care.

Ensured quarterly investor deliverables met all deadlines and that all RP’s were in sync with those timeframes.

Lead testing model for the successful migration of Bridgewater’s back office contact and coordination responsibilities to BNYM.

Escalation point for all high risk related issues between The Bank of New York Mellon’s Fund Administration Services(BNYM-CAAG) Northern Trust Bank (NT) and Bridgewater Associates.

Key liaison between Investor Services Team and various departments at Bridgewater.

Resolved client escalated high impact issues by managing and creating new process to mitigate future risk while updating

work flow when necessary.

Key Mediator for high risk escalated issues between NT (QC administrator for client) and BNYM Teams.

Harbinger Capital Partners September 2009-June 2012 (Fund Closed New York, NY)

Vice President, Investor Relations

Migrated the Investor Relations Department from Harbert Management in Birmingham, Alabama to Harbinger Capital Partners in New York.

Coordinated RFP with Administrators and various teams within firm.

Built Investor Relations department in New York, including creating defined roles, procedures and responsibilities, and implementing efficiencies with administrator (IFS) which allowed department to run with 1 vs. 4 people.

Oversaw and drove all communication with service providers and Fund Administrators. Established new relationship with IFS by increasing the overall staffing within IFS to accelerate critical due dates for Fund activity.

Sole Investor Relations contact for firm, in charge of all 5 Fund’s Investor related activity and communication.

Key liaison between all institutional clients and client advisors’ relationships

Managed all infrastructure build outs related to investor relations inquires and reporting needs with Middle office, Legal, Accounting, IT (including CRM system Backstop), portfolio management and counter party teams.

Composed and developed Departments Due Diligence and RFP documentation to help facilitate RFP search.

Ensured all client communication from administrators is accurate and distributed timely.

Handled and managed expectation for the distribution process for yearly audit requests and K-1’s, PFIC statements and estimates.

Recorded, verified, calculated all Funds “Gated” redemptions, investor transfers, and monthly subscriptions.

Handled the complex structure of Fund’s SPV’s (Special Purpose Vehicles) PIK, and P/E classes for liquidation and reallocation and distributions and to investors.

Forecasted the monthly cash Flow projection for all funds.

Coordinated the firm’s FCC Filings for all Funds.

Worked closely with Board and Legal to ensure that all Fund activity is properly represented on the Board Resolutions for the Funds.

Bridgewater Associates September 07-October 2008 (Westport, CT)

Counter Party and Client Relations

Managed business relationship with current and prospective fund administrators for the firm.

Influenced restructuring of department to develop from 3 to 11 people to ensure that an optimal control process was in place.

Member of a 3-person shareholder services team (now 11), in charge of all Direct Fund Investor activity and communication.

Key liaison between all institutional clients and client advisors’ relationships.

Worked closely with Legal and counter party team to ensure all offering documents are accurately assessed and distributed.

Composed and developed Departments Due Diligence documentation for all fund administrators.

Ensured all client communication from administrators is accurate and distributed timely.

Handled and manages competition process for yearly audit requests.

Coordinated portions of RFP with Administrator in order to meet deadlines with the Client Service Team.

Performed daily research of Hedge fund Prospectus and Fee Agreements to ensure accurate information is represented to investor.

NorOdin Investment Management June 06-September 2007(Fund Closed, Greenwich, CT)

Vice President, Investor Relations

Assisted CFO with creating and processing all legal documentation pertaining to business operations, compliance, and investor relations of the fund.

Sole contact for all investor inquires pertaining to performance, and including confidential questions involving “Gating of the fund’s investors.”

Collected and creates all information for fund’s marketing and presentation of the fund to new prospecting clients.

Attended and assists with all investor meetings along with managing partner.

Created a record of investor redemptions as is interpreted in fund’s legal documents including calculating the interpreted methodology for “Gate.”

Key contact for fund’s administrator, along with working closely with administrator to insure all investor issues were satisfied.

Liaised with fund’s counsel on a regular basis to ensure all documentation (i.e. Board Resolutions, PPM’s, and Offering Documentation) is updated and are accurate.

Attended all Board meetings along with assisting with the preparation of documentation for the meetings.

Managed media and press incoming calls pertaining to inquiry of the fund.

HSBC November 04 - June 2006(New York, NY)

Alternative Funds Specialist, Investor Relations

Member of global team comprised of counter parts in Hong Kong, Singapore, London and Bermuda.

Managed all relationship with Asian Fund managers and serviced their investors.

Key liaison between high net worth clients consisting of accredited and qualified investors ($2-$5 million) and hedge fund managers.

Provided all AML functions to insure critical movement of funds occurs into Stand Alone and Master Feeder hedge fund styles.

Worked directly with 7 global Hedge Fund managers (20 Funds) and their management teams to ensure all assets are accounted for.

Collected and created reports to assist in creation of monthly NAV production.

Worked with onsite counsel and accounts to provide accurate information to high net worth clients.

Performed daily research of Hedge fund Prospectus to ensure accurate information is represented to investor.

Handled all Fund transaction related activity.

Citigroup Smith Barney May 01 – November 2004(Madison NJ, NY, NY)

Citigroup Asset Management- Investor Relations Specialist

Served as liaison between portable as well as internal dealers of Smith Barney and Citigroup Assets Management.

Sole contact for time sensitive set-up of 401k accounts $500,000.00 to 1,000,000.00 plus.

Provided all mutual fund account maintenance and information to shareholders as well as broker dealers pertaining to Smith Barney Mutual funds.

Performed commission adjustments as well as broker dealer changes dealing with ad hoc requests.

Marketing Intern (2002 Smith Barney, Raswieler Group)

Citigroup Smith Barney(2001 various roles between internship)

EDUCATION

Bachelor of Arts, Business Management - Fairleigh Dickinson University, 2003

COMPUTER EXPERIENCE

Proficient in MS Office Suite

Bloomberg

Advent Partner

Geneva

CRM (Backstop and other proprietary CRM systems)

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