Data Service
Resume:
Maurice Williams
************@*****.***
SUMMARY
Results-driven business professional with experience in diverse industries including web, mobile, graphical user interface software testing. Expertise includes data and system analysis, software development life cycle, data mining, HR benefits. Strong analytical and problem-solving skills. Excellent team player, self-motivated, with excellent work ethic. Ability to provide timely solutions within a deadline driven environment.
SKILLS
Databases: IBM DB2, SQL Server, MS Access, Lotus Notes
Languages: SQL, HTML5, CSS3, JavaScript,
Other Tools: SharePoint, PeopleSoft, Microsoft Office, Total Benefits Administration, Workbench,
Advanced Table Editor, Maestro, Tableau
Training: Workday (Finding Data, WFA-Staffing, Benefits, Compensation, Time Off, Leave of Absence, Talent Management, Payroll Processing, EIB Loads, Report Writing)
EXPERIENCE
DB Technology Analyst – Alight Solutions Formerly (Aon Hewitt) June 2016 –March 2020
Manages communications inclusive of approval of benefit and retirement materials.
Calculates 401k upon retirement or estimate of retirement benefits.
Processes activities such as Retirement, Estimates, Death of Employee, Death of Beneficiary.
Manages benefit administration system implementation. Responsible for keeping information current and maximizing system that meets employee needs.
Collaborate with and support HRIS leader in the maintenance of configuration for supported HR systems including but not limited to setup, data and process reviews and audits.
Implemented new security measures for web and mobile for fraud prevention.
Participated on teams where client renewed multi-year contract for services
Received Enthusiastic Client Certificate for outstanding service provided.
Analyzes requirements and uses systematic approaches to implement and document tasks.
Drafts detailed design objectives and developed architectural and system design documents.
Oversaw deployment, configuration and documentation procedures.
Involved in various data profiling and various data migration activities.
Helped application teams rewrite and fine-tune existing applications.
Edited or added HTML, CSS, or JavaScript code as needed.
Assists with deployment of new system or fixing issues that arise.
Benefit expert on team for service specific and common technical requirements and event flows.
Provided production support, fixing production bugs, handling enhancements requested from client.
Configuration Specialist – Aon Hewitt September 2008 – May 2016
Performed Functional and Integration Testing manually
Conducted GUI testing to ensure the user friendly interface for the end users.
Coordinated with developers on bug fixes and defect status updates on a regular basis.
Participated in various meetings to discuss Enhancement and Modification Requests.
Facilitated meetings with the business and the development team to discuss all major issues faced by the testing team.
Ensured that the deliverables are being met on a timely basis.
Wrote SQL queries to find data to fit specific scenarios
Configured test environment in accordance to analysis and client specifications
Designed test plans to ensure functionality of client requirements
Identified and or created test participants to match individual test case scenarios
Performed manual and automated testing on client and web based applications
Identified defects and debugged system to issue resolution
Migrated system configuration changes to live production environment
Conducted graphical user interface, functionality workflow, regression, integration, and acceptance testing on assigned products for releases.
Participated in weekly QA meetings as well as requirements reviews to convert new features to test specifications
EDUCATION
University of Houston, Houston, TX
B.B.A. Computer Information Systems (2006)
US Army – Honorable Discharge (1996)
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