Manager Employee Relations

Katrina D. Jones

708-***-**** www.linkedin.com/in/katrina-jones-mba-hr **************@*****.***

HUMAN RESOURCES PROFESSIONAL

Versatile, resourceful Human Resources professional with over 20 years of experience across in diverse industries. Demonstrated business acumen with the ability to accurately assess situational challenges and transform creative ideas into workable solutions. Skilled relationship builder, with a proven track record for managing high-performance teams and partnering with business leaders to achieve a common strategic goal. Recognized for providing value-based leadership and a collaborative approach to guiding organizations through rapid change. Cultivated, self-starter, with a strategic mindset. Keep apprised of international, federal, state and local compensation laws and regulations to ensure company compliance.

PROFESSIONAL EXPERIENCE

LafargeHolcim - Chicago, IL 2018-Present

Manager of Compensation and International Mobility

Responsible for planning, implementation, day-to-day administration and communication of compensation and mobility programs to ensure alignment with company and HR strategy, and compliance with applicable U.S. and state governmental regulations. Manage processes and tools for compensation programs, including merit and short- and long-term incentives. Consult with all levels in the organization regarding pay management practices, organizational structure issues, competitive trends, and innovative and industry best practices.

Benchmark all compensation programs and recommends compensation structures and plans to ensure internal equity and market competitiveness.

Develop compensation communications and educational materials to ensure that compensation programs are fully understood and appropriately valued by all stakeholders.

Manage the company severance process.

Oversees evaluation and market assessment of jobs utilizing the Hay Group methodology and/or job architecture and makes competitive recommendations for new hires and promotions.

Lead, participate and contribute to various other projects and initiatives pertaining to compensation and/or overall total reward programs and practices.

Enlivant - Chicago, IL 2015-2018

Director of Human Resources, Compensation and Benefits

Responsible for design, implementation, and overseeing compensation (broad-based and executive) and benefits. Coach leaders on critical roles; partner with leaders to create strategic HR plans and organizational designs. Administers short and long term incentive programs; partners with Finance and Legal to administer stock and LTI executive equity.

Designed company’s salary structure by, conducting industry market surveys to ensure appropriate compensation across departments and communities; monitor market conditions and government regulations to ensure company pay rates are current and competitive in the market.

Conducted quarterly and annual benefits audits to ensure company compliance with DOL and government regulations (identified potential loss of $2.1 million).

Managed relationships with outsourced providers, consultants, insurance carriers and other vendors.

Launched and implemented the company’s first online Open Enrollment for employees; with future enhancements for 2019.

Improved processes for Affordable Care Act (ACA) reporting from 93.5% to 99.1% compliance.

Undertook and streamlined off-boarding separation best practices process by partnering with HR Operations.

United Airlines - Chicago, IL 2011-2015

Senior Global Compensation Consultant

Involved in the conversion and harmonization of merging of two major airline compensation departments. This includes both international and domestic markets.

Supported the development and implementation of broad-base and international Compensation structures, programs and policies to ensure market competitiveness and internal global consistency.

Conducted market pricing; prepare analysis & range movement recommendation for each business unit.

Enriched and simplified company profit sharing process for 85,000 plus employees.

Established, implemented, and trained management on job validation and Share Point process.

Partnered with Executive Compensation team on Compensation Committee annual meetings.

Illinois Action For Children - Chicago, IL 2010-2011

Senior Human Resource Partner - Contract

Responsible for all human resource activities to include employment, compensation, labor relations, and training and development.

Managed requisitions and staffing for multiple Worker Trainee positions throughout Cook County in Illinois. Partnered with Project Manager on recruiting strategies, investigated, obtained statements, and made recommendations for further corrective action on employee related issues.

Partnered with department managers on correcting poor performance, misconduct, and/or to address personal issues that affect employees in the workplace.

Partnered with OD Director to create and administer employee engagement surveys.

Created and implemented comprehensive job skills training for all PITW participants.

Learning Care Group, Inc. - Chicago, IL 2007-2010

Senior Human Resource Consultant/Project Manager

Provided tactical fundamental HR support to management; served as a subject manager expert in validating decisions through metrics and feedback.

Monitored ongoing off-cycle increases vs. compensation budget and developed reports to analyze and track key compensation and performance metrics.

Partnered with regional HR departments and corporate to ensure technology solutions met business needs. Developed employee metrics reports, including salary and demographic reports.

Spearheaded high-profile projects to increase revenue, improve business efficiencies, and optimize employee engagement. Fulfilled multiple critical HR roles in organizations with various brands.

Drove development and implementation of new hire pay rate system for 3 of 5 brands, saving $500K within first 6 months and $1.2MM+ to-date.

Created training plans, policies, procedures and job descriptions for pilot project.

Collaborated with senior management to develop and execute strategic staffing plans that optimized talent, structure, process and culture.

LaSalle Bank, N.A./ABN Amro - Oak Lawn, IL 2003-2007

Assistant Vice President/Manager, Employee/Customer Relations

Recruited and directed HR activities for 38 employees in 11 departments of the Retail Banking branch that generated annual revenue of $12MM+. Held accountability for $1MM budget, marketing plans, staffing levels, HR initiatives, business portfolios, career planning and employee relations escalations.

Investigated/prepared EEOC charges for rapid resolution of harassment/discrimination cases.

Reduced personnel turnover from 70% to 10%.

Developed viable action plans that greatly reduced employee complaints, EEOC, harassment, discrimination and other federal agency inquiries.

EDUCATION

University of Phoenix, Chicago, IL M.B.A., Human Resources Management

University of Arkansas, Pine Bluff, AR B.S., Management

CERTIFICATES

DePaul University, Chicago, IL, SPHR Certification Course

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