Manager Sales

Da’Mon Mayers

**** ********* ***** ** ********, Ga, 30126

404-***-**** ***********@*****.*** linkedin.com/in/damonmayers

Senior Operations Manager

Highly qualified, result-oriented Supply Chain professional with 15 years of leadership experience domestically and globally. A proven record of delivering results, driving continuous improvement and transforming operations. Strong communication skills and a servant-based leadership style has enabled me to recruit and develop top talent creating a strong team environment and building long-term strategic relationships with business partners. As a manager with in-depth industry knowledge and operational experience in transportation management, distribution management, supply chain management, project management, 3PL management, procurement and vendor outsourcing my diverse supply chain background allows me to be creative with my improvement solutions.

Professional Experience

WALMART E-COMMERCE, Atlanta, GA February 2019- present

1.2 million sq. ft. e-commerce fulfillment center with state-of-the-art automation and warehousing systems to fulfill online orders.

Senior Outbound Manager

Oversee the execution of 100,000+ customer orders daily in a 1.2 MSF warehouse while strategically planning labor to solve customer demand while meeting or exceeding operational and safety goals.

Lead and supervise a team of 6 direct reports and 300+ hourly associates in outbound operations while monitoring, coaching, rewarding and guiding process improvement initiatives utilizing lean tools.

Reduce supply costs >30% in my first year through strategic vendor partnerships, brand selection, and negotiations while assuming purchase responsibility for all areas of building operations.

Led the ATL1 Leadership team through its best-ever peak season while coaching on Customer Obsession. Developed the structure and cadence for each department and successfully taught and coached the senior team how to develop a successful plan in order to hire 1K hourly associates in 4 weeks while achieving best in class safety, quality and, performance to move> 20 M units in 6 weeks. The ATL1 building finished this period #2 for Q&P and #1 for safety in the network.

Collaborated with area managers to implement Sr/Jr buddy program. Results: 60% productivity increase, 50% decrease in errors of associates new to the floor, and a boost in associate morale.

Directed 20 associates in the CMC department with a revenue rate of over 100 million annually. Created new operating processes, PDF documentation, and EOS templates while engaging associates through servant leadership. Yielding >300% productivity increase for S5 shift and >200% increase sitewide. During Peak achieved #1 CMC rates in the network for 2019.

Exceeded singles UPH goal by empowering managers, leads, and associates partnering with the flow and picking managers on item availability and timing. Implemented “hot freight” lanes for MOD and Singles based on shift. Rates increased 60% on S5 and 32% building-wide; cut misses decreased 13%.

Control all facets of a $13 million supply budget for three regional facilities in the southeast including KPI reporting, inventory, strategic data, and tools for forecasting, planning, and purchasing.

Manage the Samples insertion Marketing Program for all Walmart eCommerce facilities from partnerships, pricing, approvals, distribution, and reporting.

DIGITAL SOLUTIONS TECHNOLOGY, Atlanta, GA Dec 2017 – Jan 2019

Provide and maintain server-based digital solutions for a wide variety of problems and procedures as well as standard methods of calculation and documentation in high pressure processing industries.

Operations Director

Led with end-to-end accountability for 6 process facilities with over 1000 safety valve relief devices; responsible for strategy, KPI’s, OSHA compliance, and stakeholder needs via data and platforms.

Directed a team of 30 that support Sales, onboarding, client service, and client technology platform development.

Accountable for creating strong relationship between inside and outside sales teams with a direct focus on increasing acquisition and retention rates. Developed 2 to1 Challenger sales model which created a more cohesive team to saturate territories, thereby increasing 1st touch sales >27% and customer retention rates.

Project Manager June 2015 – Nov 2017

Conducted pre-sales activities and contract negotiations with clients and sub-consultants.

Implement and configure MACH3 for new client sites and upgrades.

Effectively prioritize time-sensitive client requests through utilization of Salesforce.

Spearhead over 20 service (safety valve relief) projects with up to 15 team members in multiple locations handling implementation as well as PM duties.

Guarantee communication about programs, opportunities, and project progress with varied customers including IT support staff, engineers, and internal stakeholders (sales, marketing, and accounting).

Organize and execute full scale projects within triple constraints of delivering on time, within budget and scope objectives.

Develop, prioritize and maintain business requirements, project deliverables and artifacts, facilitate training, project communication and overall change management

Delta Air Lines, Atlanta, GA April 2017 – Dec 2017 Strategy Consultant

Analyzed historical spend data for trends to arrive at a target list of companies in Cargo SMB sector.

Created and implemented a full-scale loyalty program aimed at increasing sales and customer loyalty.

Developed email and print material for marketing with assistance of marketing, legal, and sales depts.

Matrix Resources (Contractor) Newell-Rubbermaid, Atlanta, GA August 2014 – April 2015

Sr. Business Analyst

Lead contractor hired to work alongside consulting firm to develop and present cost savings projects to executive team. Result: Analyzed 200K+ data lines demonstrating annual cost savings of 2.6M

Develop and implement analytical tools and reports to provide actionable measurements to MRO category team to support all aspects of the sourcing process, including strategy, budgeting, and productivity.

Generating 18-24-month Supply and Inventory Plans by product family to balance strategic, operational and business unit initiatives by initiating dialog with supply sources – internal and external – to ensure that long-term plans align with local assembly constraints and operating conditions.

Supply planning to deliver Service Level and Inventory targets; development of short and long-term supply plans in SAP; Placing Purchase Orders and Updating Delivery Schedules and Delivery Dates in SAP.

Analyze freight rates across multiple modes of transportation and carrier rates across multiple locations for annualized savings of 16%.

Modis (Contractor) NCR, Duluth, GA September 2013 – June 2014

Lifecycle Analyst/Project Manager

Headed Windows XP elimination project leading team of 10 local assets and 55+ contacts globally in successful elimination of Win XP on over 25,000 machines before the Microsoft deadline, saving $350K.

Planned, directed and implemented multiple large complex, cross-functional, cross-regional enterprise projects to meet business needs and align with organization objectives.

Managed a $750K annual P-card ordering budget, $10M annual Dell relationship.

Collaborated with executive team and analyst to develop new replacement forecast system based off historical data and current companywide PC usage trends.

Determined most cost effective manner to procure upgrade kit items, storage, and worldwide shipping.

Constructed and presented PC refresh budget to executive team, detailing budget shortcomings and solutions.

Education & Professional Credentials

GEORGIATECH, Atlanta, GA

Masters of Business Administration (MBA) Global Business

Project Management Certificate

Advanced Excel Certificate

MOREHOUSE COLLEGE, Atlanta, GA

Bachelor of Arts (BA) Finance & Japanese

CORNELL UNIVERSITY, Ithaca, NY

Project Leadership Certificate

Technical Proficiencies

Salesforce, Air table, Webex, Zoom, Go to Meeting, Microsoft Office Suite, Windows platforms, MAC OS, Microsoft Visio/Project, Back Up Tapes, Network Server Maintenance, VPN Bloomberg/Multex, Investor, BMC, Remedy, Atlas, Phone Systems/Printers/Fax, SAP, On Base, Microsoft SharePoint, Pivot tables, Smart Draw

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