Mechanical Engineer Sales
Resume:
AARON
B** L** Escalon St. Palma Real Residential Estates Bgy. Timbao, Binan City, 4024, Philippines
***.******@*****.***
BROSAS
PARTS AND ACCESSORIES SALES MANAGER
ABOUT ME
Accomplished After Sales Manager with a 16-year experience in the automotive industry. One who possess highl level business acumen. A strong leader who is results driven and goal oriented but very compassionate. Dedicated to serve customers with topmost priority. Very innovative in process improvement and business development aspect. Has a solid foundation in vehicular systems, maintenance and repair.
PERSONAL DETAILS
Date of birth
August 10, 1982
Nationality
Filipino
Marital status
Married
DRIVING LICENSE
Driving license category
Non Professional
REFERENCES
MAR CENIR
Mitsubishi Motors Philippines Corporation
P: 632-***-****
E: ******@****.**
DANILO HERNAIS
Conectier
P: 092*-*******
E: ********@*****.***
KIRK LOUIE ZUNIGA
Mitsubishi Motors Philippines Corporation
P: (632)
E: *******@****.**
AGNES CULIBRINA
Mitsubishi Motors Philippines Corporation
P: 632-***-****
E: **********@****.**
WORK EXPERIENCE
MITSUBISHI MOTORS PHILIPPINES CORPORATION
Sta Rosa City
Feb 2016- Oct 2020
Parts and Accessories Sales Manager
I lead a team of Field Managers whose responsibility is to generate sales and revenue for the company in the area of after sales. Being in the distributor side, our key role is to maintain a heathy business relationship between distributor and its franchised dealers to secure financial stability and brand existence that will last for generations.
• Set logical business targets for the dealers and establish strategies in the distributor level on how to achieve them.
• Secures dealer's acceptance to assigned business targets.
• Collaborate and create revenue optimization plans in the dealership level to harness full business potential and likewise assigned targets will be achieved.
• Evaluate dealer performance through SWOT analysis and suggest immediate measures to dealer owners and operations heads to improve dealer performance.
• Presides over internal and external meetings about dealer related concerns and issues.
• Regular resource speaker in Dealer Conferences.
• Conduct after sales audits to ensure dealer's compliance to Distributor standards and procedures.
• Provides assistance to all dealer concerns related to parts requirements, customer complaints, product quality issue, operations, etc.
MITSUBISHI MOTORS PHILIPPINES CORPORATION
Sta Rosa City
Aug 2006- Feb 2016
Sr Supervisor, Unit Head
I lead a group of Field Engineers whose responsibility is to make sure all warranty and non warranty related concerns of the customers (both dealers and end-users) in their vehicle are well taken care of and resolved with much urgency.
• Conduct regular visits to all dealers to intercept and address product quality related concerns.
• Implementation and monitoring of service and recall campaigns of the distributor.
• Reports and facilitate quality feedback meeting both domestic and overseas to discuss product defect rectification measures or possible product improvement.
• Conduct on-site and off-site trainings to dealers related to vehicle troubleshooting, repair procedure and also vehicle fundamentals and principles.
• Attend and represent distributor in DTI mediation meetings/proceedings against customer complaints.
TOYOTA AUTO PARTS PHILIPPINES CORPORATION
Sta Rosa City
Aug 2005- Aug 2006
Production / Maintenance Engineer
I was assigned to handle specific production lines to ensure maximum efficiency with regards to output. In order to achieve that, I make sure production workers are well guided with respect to work instructions and kanbans. Zero defect is also our main KPI, thus, proper care and maintenance of the machines is our topmost priority. Kaizen (continuous improvement) is also a common language in a Japanese company, therefore, we are to come up with our own production line improvement activity regularly focusing on QCD (Quality, Cost and Delivery).
ISUZU AUTOMOTIVE DEALERSHIP INCORPORATED
Muntinlupa
Jan 2005- Aug 2005
Warranty Engineer
My role in ISUZU is to receive, evaluate, decide/report and resolve warranty claims of the customers. I decide based on existing warranty guidelines and policy of the distributor. We handle each claims with much urgency as our core values revolves around customer satisfaction.
TONG HSING ELECTRONICS PHILIPPINES INCORPORATED
Canlubang
July 2004- Dec 2004
Design Engineer
I design working jigs, tools, machine auxiliaries for production equipments and machineries using Auto CAD software. I commision fabricators both in-house and outsource to make my designs. I basically support the prodution line.
EDUCATION
MAPUA INSTITUTE OF TECHNOLOGY
Manila
2004
Bachelor of Science
I am a Licensed Mechanical Engineer
DON BOSCO TECHNICAL COLLEGE
Mandaluyong
1999
High school diploma
I studied in Don Bosco Technical College major in Electronics.
SKILLS
• Business operations
• Sales
• Customer Satisfaction
• Results-oriented
• Process improvement
• Operational improvement
• Proficiency in vehicular systems
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