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Support Engineering

Location:
Chennai, Tamil Nadu, India
Posted:
December 22, 2020

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Resume:

RESUME

K. RIZWAN AHAMAD Email ID:adivor@r.postjobfree.com

No: 13/23 Veeraragavan Street,

Vetri Nagar, Contact No: +919*********

Chennai-600 082.

CAREER OBJECTIVE

Seeking a challenging position in the IT industry to use my skills and ideas effectively and with innovation for the growth of the firm and my professional career.

SELF ASSESSMENT

Strong interpersonal and communication skills.

Good analytical ability and strong leadership skills.

Fast learner of new concepts and can work well under pressure with efficient time management skills.

EDUCATIONAL QUALIFICATION

Degree

University/Institute

Year of

Passing

Percentage

B.TECH/IT

Thangavelu Engineering

College

2009-2013

7.1(CGPA)

Higher

Secondary

Don Bosco Higher

Sec.School

2008-2009

76%

S.S.L.C

St.Moses Matriculation school

2006-2007

78%

Linux: Red-hat, CentOS, LAMP.

Monitor the server load, spam, disk space and network issue using NAGIOS alerts.

Web Server: Apache, LAMP configuration, knowledge in various commands, File and permissions, copy and rsync data, iptables etc.

Database: MySQL database server configuration, manage database backup and restoration.

VMWare: Create virtual server an install OS.

WHM and Cpanel: EXPERT, We support WHM/cPAnel and assist clients in domain migration, setup emails, FTP and SSH access. Provide support in installing scripts via softaculous option. Scripts like WordPress, Joomla, Magento etc. Create database, user and assign privileges for the same. Provide assistance in executing queries via PhpMyAdmin, also export and import database backup. Make full domain backup and restore.

Exim Mail Server: GOOD, Assistance in mails, check bounce back and fix errors, correct mail routings, setup filters, reduce spams using Spam Assassin and setting SPF and DKIM records, migration of mails from one server to another cPanel server, Forwarders and Auto-responders. Also know qmail concepts.

IIS, Plesk: BASIC, For windows server we use IIS to add domains, add an dedicated application pool for domains, change application pool versions, make sub folder as application, setup application pool crash recovery by selecting auto-restart. Site authentication, Machine key, custom error page for domains, Add dedicated IP and ports from bindings etc.

Outlook, Thunderbird, POP, IMAP, SMTP: GOOD, Setup email account from RDP, examine the error and troubleshoot, create emails on request then install and configure for it for clients. POP, IMAP, SMTP configuration.

FTP, SSH,DNS: GOOD, Assist in installing FTP and configure it in FTP clients like File Zilla etc. Creation and deletion of FTP accounts. Assign SSH access for domains, reseller users. Proving normal and jailed shell access. Allow and block particular IP ranges using firewall. Manage and create DNS records for the domain.

SSL: GOOD, Provide SSL support, we will generate the CSR, KEY and order SSL, then install and make the domain to load with https.

Company Name: Poornam InfoVision Pvt Ltd (Kochi) JOB: Linux Server Support.

Experience: From January 2014 till August 2018

Company: NixServ IT Technologies Pvt Ltd

Job: Linux Server Support.

Exp: From August 2018 till present

PERSONAL DETAILS

Name : K. Rizwan Ahamad

Father Name : R.Khaleel

Date of Birth : 21-11-1991

Sex : Male

Nationality : Indian

Address : 13/23, Veeraragavan street, Vetri Nagar, Chennai-600 082,

Language Known : Tamil, English, Hindi

Hobbies : Playing cricket, football, hearing songs, Interested in learning new things.

I hereby declare that all the details and particulars furnished above are true to the best of my knowledge.

Yours Faithfully,

K. RIZWAN AHAMAD



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