Sairani P. Salic

Address: *** ** ***** **., ******** Manila

Mobile No.: 091********

E-mail: adivmg@r.postjobfree.com

Objective:

●To obtain a challenging position in a dynamic and reputable organization and to be able to utilize my skills and abilities to better benefit the company.

Employment History:

Company Name: TATA CONSULTANCY SERVICES

Position title: Customer Service Representative

Industry: BPO / Call Center

Date Joined: March 04, 2020- October 19, 2020

EDF(UK Utility Account)

Company Name: EXL Service Philippines

Position title: Travel Counselor/Consultant

Industry: BPO / Call Center

Date Joined: 2017– 2019

AMERICAN EXPRESS GLOBAL BUSINESS TRAVEL

· Customer Service Representative/Travel Counselor

· With GDS Experience

· Travel Counselor/Consultant

Company Name: CONDUENT (XEROX)

Position title:Accounting Specialist / Customer Service Representative

Industry: BPO / Call Center

Date Joined: February 27, 2017 - June 2, 2017

Company Name: EASTVANTAGE

Position title:Travel Consultant / Customer Care

Industry: BPO / Call Center

Date Joined: August 28 - November 02, 2016

BESTJET

· Customer Service Representative/Travel Counselor

Company Name: EXL Service Philippines

Position title: Travel Counselor/Consultant

Industry: BPO / Call Center

Date Joined: 2014 – 2016

AMERICAN EXPRESS GLOBAL BUSINESS TRAVEL

· Customer Service Representative/Travel Counselor

· With GDS Experience

· Travel Counselor/Consultant

Company Name: AEGIS PEOPLE SUPPORT

Position title:Travel Consultant / Customer Care

Industry: BPO / Call Center

Date Joined: 2013 – 2014

EXPEDIA

· Customer Service representative/Travel Counselor

Educational Background:

Field of study:Hotel and Restaurant Management

Institute/University:LYCEUM of the Philippines University

Personal Particulars:

Age: 30 years old

Date of birth:May 10, 1990

Nationality:Filipino

Marital Status:Single

Highlights of Qualifications:

oHigh on results orientation with good follow through

oHas strong integrity

oConfident and self-motivated; able to self-manage and adhere to timelines

oAbility to work in a continually challenging environment

oUnderstanding of end-to-end processes and appreciation of critical parameters; Knowledge of the function, process and systems

oGood analytical skills

oSelf-initiated and zeal for continuous improvement Excellent process knowledge as per the specific process.

oAssess process-training needs

oDeal with people in a manner which shows sensitivity, tact, and professionalism

oCommunicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing

oCoaching and Feedback ability

Contact this candidate