Store Manager Assistant

Avi Patel

ORLANDO FL 704-***-**** ***********@*****.***

Professional Summary

To establish a professional career, and work with a variety of people in different environments and give the best effort as possible. Achieving Goals related to career advancements. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts. Provide leadership and vision which drives teams to meet goals.

Skills

Hiring and Training

Inventory controls

Linux

Troubleshooting Phones and Computer

Team Leadership

Java

MS Office

Customer Service

Financial Management

IT Support Fundamentals

Analyst Reporting

C++

Work History

Shift Lead – 06/2020 to Current

Walgreens – Orlando, Florida

Customer service, Money handling recording, Assistant cash handler.

Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.

Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Rotated merchandise and displays to feature new products and promotions

NPS Champion of whole store, includes Pharmacy NPS.

Service Desk and Ticketing Technician.

Shift Manager, 07/2016 to 04/2020

Exxon Mobil – Cheraw, SC

Trained and mentored new employees to maximize team performance.

Troubleshooted Stores IBM registers and Troubleshooted their Data’s.

Tracked receipts, employee hours and inventory movements. Analyzed Monthly data.

Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.

Analyst Reporting for chain of Gas Stations, responsible for doing scan data reporting.

Responsible for Analyzing productivity of store and collaborate with store owner to get any suggestions.

Managed schedules, accepted time off requests and found coverage for short shifts.

Kept employees operating productively and working on task to meet business and customer needs.

Recruited and interviewed candidates for management to evaluate readiness and fit for position.

Team Member/ Cashier, 06/2017 to 05/2018

Walmart – Bennettsville, SC

Advertise sales and specials to customers.

Kept work areas clean, organized and safe to promote efficiency and team safety.

Optimized safety and productivity by regularly cleaning and organizing work zones.

Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.

Developed strong relationships with coworkers and managers.

Education

Associate of Arts: IT Engineering, 05/2019

Northeastern Technical College - Cheraw, SC

Graduated in Top 5 % of Class

Member of Phi Theta Kappa Society

Graduated with 3.985 GPA

Dean's List - Spring 2018

Bachelors in Computer Science: IT Engineering, Expected in 05/2021

University of Central Florida - Orlando, FL

Continuing education in Computer Science (IT)

IT Certificates, 04/2020

Google Coursera - California Hot Springs, CA

Awards

Conclave Achievements

Seminar Achievements

Certifications

IT Technical Support Fundamentals

The Bytes and Bites of Networking

References

Nilay P. Owner of Exxon Mobil and Chain of Gas stations – 843-***-****

Mini A. Co-owner of Exxon Mobil and Chain of Gas stations – 704-***-****

Nathan Eick Assistant Store Manager Walgreens -321-***-****

Jermaine Coote Store Manager Walgreens – 407-***-****

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