Sky Fortune
**** * **** ** *******, Arizona ***** 480-***-****
adiva7@r.postjobfree.com
Professional Summary
Well-rounded Implementation Specialist skilled in multitasking on complex projects. Knowledgeable handling project assessments, technical systems implementations and troubleshooting. Who is a
Certified Project Manager with over 7 years of experience in various facets of project management. Knowledgeable in applications of scrum, waterfall, and agile methodologies, and skilled in developing processes that facilitate continual progress and team achievement. Skills
Work History
Project Manager, 11/2018 to 06/2020
Invidasys Inc.– Mesa, AZ
Successfully manage software implementation project activities for multiple projects across all project phases including initiation.
Develops cost estimates; tracks hours used against project tasks completed and takes corrective action to keep projects within cost parameters. Developed implementation methodologies to rein in project costs while meeting key milestones.
Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Microsoft Project Applications.
Client Facing Documentation
Client Onboarding
Client Engagement
Customer Focus
Consulting Experience
Cross Cultural Competence
Database Management
EPIC system utilization
Nextgen Aetna clinical
HEDIS Electronic Clinical Data
Systems. SAP
HRIS System
NetSuite CRM
Client Implementation Specialist, 05/2018 to 11/2018 Matrix Medical Network – Scottsdale, Arizona
The Client Implementation Specialist will be responsible for partnering with Account Directors during the implementation process to ensure a successful client launch. Implementing cost-saving initiatives that addressed long-standing problems. Drove operational improvements which resulted in savings and improved profit margins. Resolved problems, improved operations and provided exceptional client support. Client Project Manager, 02/2018 to 05/2018
Ciox Health – Phoenix, Arizona
The Client Project Manager is responsible for managing large clinical records exchange and chart review projects. liaising with Account Management and Operations to ensure the service delivery commitments . EpicCare Ambulatory applications. Analyze the system to ensure compliance with programming requirements and procedure and training regulations. Senior Implementation Consultant, 05/2016 to 02/2018 CVS Health – Scottsdale, Arizona
Responsible for the successful installation of all functional requirements related to the implementation of assigned new and existing clients. PBM operations, project management skills, and client communication techniques to support the implementation of client accounts. Prioritized projects and project tasks depending upon key milestones and deadline dates..
Implementation Consultant, 08/2014 to 05/2016
CVS Health – Scottsdale, Arizona
Responsible for the implementation of new and existing clients. Work as a Project Manager and consultative role through the implementation process to assist in identifying creative solutions to meet both client requirements. Responsible for championing client needs to ensure all deliverables are accurately completed according to the timelines established. Client Benefits Analyst, 07/2013 to 08/2014
CVS Health – Scottsdale, Arizona
Analyze benefit requests secure all necessary data to ensure appropriate Implementation based on applied logic of RxCLAIM (by SXC) Pharmacy claim adjudication system Work with Benefit Operations Leads to implement new and maintain existing benefit plans and client pricing in the pharmacy claim adjudication system Work with Benefit Operations Leads to implement formulary updates and clinical programs. Implementing plan benefit cost-saving initiatives that addressed long-standing problems. Pharmacy Benefits Analyst, 07/2011 to 07/2013
OptumRx – Tucson, Arizona
Code and Analyze benefit requests secure all necessary data to ensure appropriate Implementation based on applied logic of RxCLAIM.
Pharmacy claim adjudication system Work with Benefit Operations Leads to implement new and maintain existing benefit plans and client pricing in the pharmacy claim adjudication system Work with Benefit Operations Leads to implement. Drove operational improvements which resulted in savings and improved profit margins. Developed team communications and information for meetings. Implementing plan benefit cost-saving initiatives that addressed long-standing problems. Education
High School Diploma
Cholla High School - Tucson Arizona
Legal Assistant Certification : Paralegal
Brookline College - Phoenix, AZ
Additional Information
I have a recognized skill for communicating technical concepts at a business level to various stakeholders and client types, and am comfortable leading large group training sessions Certifications
Certified Associate in Project Management (CAPM)
Summary Statement
Experienced Implementation Manager with a vast range of knowledge in all fields from analysis and evaluation of existing systems to the development of new ones.