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Service Representative Human Resource

Location:
Cordova, TN
Posted:
December 22, 2020

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Resume:

Dayna Webster

773-***-**** Memphis, TN, ***** adiv8k@r.postjobfree.com www.linkedin.com/in/dayna-webster

Entry- Level Human Resources

PROFFESIONAL PROFILE

Demonstrated success with excellent organizational skills, training and work ethic. Able to quickly learn and apply new skills. Competent and responsive in interacting and communicating with senior management colleagues, customers, and emergency management professionals. Maintains high degree of accuracy while meeting project deadlines. Keen awareness of time management and meeting high performance standards. Adheres to privacy and confidentiality. Possessed experience in analyzing information and data from variety of resources and applying it to make informed decisions. Computer-savvy with experience using Microsoft Office & Adobe. Currently pursuing Masters in Human Resource Management.

SKILLS

Training

Accounts Receivable

Invoicing

Reports

Time Management

Impartial & Objective

Analytical

Problem solving

Team building

PROFFESIONAL EXPERIENCE

Utilization Review Financial Specialist Methodist Lebonheur Memphis, TN January 2016-Present

Review out-of-network reports for negotiation opportunities with non-participating plans. Review the revenue reports to identify changes in charges items for management. Obtain and complete all insurance pre-certifications and authorizations, as required for various clinical procedures.

Helped recover over $3 million to company by working on a power of one project.

Monitor approval letters to ensure payment for the patient stay.

Patient Service Representative Medassist Memphis, TN July 2013- September 2015

Managed and maintained desk inventory, completed reports, and resolved high priority and aged inventory. Accessed information through the NexGen for Case Managers as needed.

Increased the intake for Obama insurance by promoting and signing patients and families up.

Managed inventory and supplies. Sourced an improved vendor and saved 15%.

Account Receivable Clerk Victory University Memphis, TN August 2013-January 2014

Summarized receivables by maintaining invoice accounts; coordinated monthly transfer to accounts receivable account; verified totals; prepared reports using SAS.

Increased the revenue sales by 3.5%.

Maintained a 98% satisfaction rating over 24-month period.

EDUCATION

Master’s, Human Resource Management DeVry University Memphis, TN - December 2020

Completed Coursework: Employment Law, Leadership & Organizational Behavior, Strategic Staffing, Strategic Human Resource Management, Managing Organizational Change, Human Resources and Technology, Negotiation Skills, Legal, Political and Ethical Dimensions of Business, Essentials of Accounting Finance and Economics, Training and Development, Applied Managerial Statistics

Bachelor of Science, Sociology Lincoln University Jefferson City, MO – 2005-2010



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