Sales Manager

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

DARCELL

JONES

D

*** ***** ********* ****, ******, IL 61761, 309-***-****, **************@*****.*** Energetic Retail industry professional with solid background helping improve operations, sales, and personnel management department-wide. Performance-oriented leader with extensive industry knowledge and expertise in business planning. Meet department targets using effective policies and continuous improvement strategies. Ambitious department manager versed in coordinating Footwear/operations department workflow, personnel training, and employee performance evaluation. Energetic leader promotes four years of retail sales experience with superior record of customer service and merchandising accomplishments. Monitors sales performance and provides actionable suggestions to drive revenue and increase productivity. Performance optimization Customer service specialist Employee management Vendor relationship

management

Sales reporting Staff training

Task prioritization Task delegation

Department manager July 2016 - Current

Dicks sporting goods Bloomington, IL

Excelled at cost-control through improvements in budget development and resource optimization. Achieved good workflow, delegated tasks, and monitored performance to verify task completion. Evaluated department performance and implemented corrective actions and merit rewards. Altered sales by increasing them 30% up from previous years my first Three years in.

#1 in the distract for sales and units per transaction this past year for my department for 6 months. Handled all marketing projects and presentation along with merchandising Learned how to work in every other department in the store as a part of management Crew member December 2015 - July 2016

Tacobell Bloomington, IL

Delivered exceptional service to every guest with consistent use of company-customer relations strategies. Kept wait times low with smooth management of order taking and payment processing. Energetic order taker who made customers happy

Delivered every item made consistently

Achieved line starter within three weeks of being at the job excelled at having the lowest ticket time for items while working Applied Science May 2022

Illinois State University, Bloomington, IL

J

Associates In Arts December 2019

Heartland Community College, Bloomington, IL

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