Manager Design

Fatima Khaliq

Business Analyst • 571-***-****

***************@*******.***

TECHNICAL SKILLS

Certifications: Enrolled in CompTIA Network + N10-006 and Project Management Professional v6

Tools: Microsoft Project, Visio, Microsoft SQL Server, Microsoft Office, Teamcenter, Microsoft Teams, Skype, Outlook, SharePoint, OneDrive,

Programming Languages: T-SQL, MS DOS Commands, HTML, CSS, JavaScript

Systems: Windows, Linux

Quality Assurance: Trained in testing using agile and waterfall methodology, STLC

Experienced in PLM (Agile and Teamcenter).

Strong Knowledge of UML, FRS, and proficient in creating Use Cases, Sequence Diagrams, and Activity Diagrams, Class Diagrams etc. using tools like MS Visio.

Experience in MSSQL Server.

FUNCTIONAL SKILLS

Experience in Business Analysis in Healthcare with a focus in design and development.

Business Analyst with in-depth knowledge of SDLC (Software Development Life Cycle) and development practices (ranging from traditional to Agile).

Extensive experience creating and updating Business Process Models with understanding of Business Process Modeling Notations (BPMN).

Strong experience in preparing Business Requirements Document (BRD), as detail oriented.

Experience in both Agile and Waterfall Software development methodology.

EXPERIENCE

Baxter Deerfield, Illinois

Sr. Business System Analyst June 2019 – April 2020

Served as a liaison between the business and IT, responsible for identifying, analyzing, and evaluating existing and proposed business processes and user requirements for Siemens Teamcenter related projects (PLM).

Worked with the business to assist in technology integration to ensure company goals were being met.

Collaborated with business users to translate their needs to design business processes and translate it into system requirements.

Participated in various planning and design sessions with Siemens as the Technical Lead from Baxter on implementing Schedule Manager.

Managed requirements and use cases for making Baxter software including Teamcenter to be compliant with new EuMdr regulations.

Created flowcharts for business process analysis and improvement. Analyzed existing system requirements and business flows using current systems engineering methods and technologies.

Gathered business requirements through workshops, meetings, and individual information gathering sessions.

Developed value propositions for partners, solicited their participation and obtained their commitment to work jointly on team initiatives.

Configured role-based user settings for Active Workspace Client (AWC) implementation.

Conducted end-to-end testing comparing Teamcenter upgrade configurations to Active Workspace Client (AWC) configurations to validate data and enhance the user experience by making it uniform throughout all platforms.

Assisted with the development of system documentation, training materials, communication materials, demos, etc., in preparation for a global deployment.

Worked with the Project Manager on keeping track of project status, deadlines, environment requests, and compliance issues.

Actively participated in weekly scrum meetings to analyze the progress and maintain burn-down charts.

Worked with software developers on the design and specification of features. Performed business and system analysis and prepared initial business requirements and user requirement specifications.

Developed technical documents and presentations to communicate plans and results to a technical team.

Wrote test cases and participated in System Integration Testing (SIT), User Acceptance Testing (UAT), and Performance Qualifications (PQ) testing, Sanity Testing and Regression Testing.

Environment: Teamcenter, Oracle Database, HP ALM, UML, MS-Project, MS-Office Suite, MS Visio, Microsoft SharePoint, Agile, Microsoft Teams, etc.

Bombay Curry Company Alexandria, VA

Assistant Manager October 2014 – January 2019

Maintained high standards of customer service during high volume, fast-paced operations.

Handled all inventory control and stock ordering.

Resolved complaints promptly and professional, took initiative to find extra tasks when scheduled duties were completed.

Utilized the company’s product offerings to contribute to the monthly sales increase.

Private Tutoring Service Alexandria, VA

Tutor September 2012 – June 2018

One on one communicated and coached elementary, middle and high school students in Math, English, and Psychology.

Prepared different teaching methods depending on the student’s individual needs.

Mentored students in order to enhance overall skillset and school performance.

SCHOOL PROJECTS

Database System Analysis & Design Jan 2017- Sept 2018

Composed conceptual data modeling techniques to capture the information requirements

Analyzed, normalized, and designed relational database structures

Prepared database design documents using data definition, manipulation, and control language components in SQL Server

Connected and accessed SQL databases from various types of application development environments

Identified various methods to leverage business intelligence, data warehousing, and data mining.

Network Analysis & Design

Created several case scenarios based on functional requirements

Analyzed network applications and models for various businesses and enterprises

Designed high-level logical system interface and design

Applied concepts of Network Modeling to real-world applications

Project Management

Identified system stakeholders and converted their needs into business requirements

Applied the project lifecycle to define projects, develop project charter, and create supplemental documentation.

Formulated business cases for a new information system, including cost and benefit estimation

Established the scope, Work Breakdown Structure (WBS), and schedule for given projects and assign the appropriate budget/resources to it

Developed processes for controlling projects to reduce risk and evaluate performance against pre-established criteria

Security Plus

Configured TCP/IP Settings, DMZ, Perimeter firewalls, and VPN

Studied risk management thoroughly and followed security analysis protocols

Applied problem-solving concepts to various business environments

Analyzed the importance of network architecture to security operations

Designed and developed plans for business continuity, disaster recovery, and incident response for different types of businesses

EDUCATION

Strayer University Alexandria, VA

Bachelor of Science in Information Systems September 2018

Concentration in Technology Management

GPA: 3.522

Relevant Coursework: Project Management, Business Analysis, Technology Management, Database & Application Design, Network Analysis, IT Security, Risk Management

Northern Virginia Community College Alexandria, VA

Associate of Science in General Studies December 2016

Associate of Science in Psychology December 2016

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