Ainsteen Varghese

Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach.Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.

Skilled Computer Hardware Technician proficient in supporting hardware and software issues for Desktop & laptops. Specializing in troubleshooting Hardware and software products. 2 years of experience in computer shops & 3 years of experience in a company. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Contact Work History

Address 2020-06- Computer Hardware Technician

Ernakulam, Kerala 683513 Current Digidoc Ernakulam, Kerala

Phone

790-***-****

E-mail

adiv0d@r.postjobfree.com

Skills

*Able to move quickly and easily on any client problem.( Computer issues).

*Good knowledge on desktop pc repairing.

*Knowledge on Os versions like windows & Linux.

2016-06-

2019-11

Computer Hardware Technician

Royal Bakers (Thripponithura) Ernakulam, Kerala

Desktop support * * * * *

*Application support * * * *

*MS Office * * * *

*Problem resolution * * * *

*Customer service * * * *

*Software diagnosis * * * *

*Customer service expert * * *

*Technical issues analysis * * * *

*Data recovery * * *

*Communications * * * *

*Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.

*Increased sales by educating prospects on benefits of products and services in comparison to competitors.

*Patched software and installed new versions to eliminate security problems and protect data.

*Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

*Explained technical information in clear terms to non-technical individuals to promote better understanding.

2014-05-

2016-06

Computer Hardware Technician

Ashok Systems Ernakulam, Kerala

*Removed malware, ransomware and other threats from laptops and desktop systems.

*Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

*Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

*Devised solutions to operations issues related to System and Software, working closely via phone, email, live chat and web teleconference.

*Professional on Os installation and Hardware.

Punctuality in office timings and works.

Softwares

*Windows

*Lunix

*Ms office

Education

2011-06-

2013-03

2013-04-

2014-05

+2 Computer Science

Government Higher Secondary School Elamakkara, Kerala

Diploma in Computer Hardware

Kerala State Rutronix Kaloor, Kerala

Certifications

2014-05

Diploma in Computer Hardware

Languages

English & Malayalam

Contact this candidate