Manager Store
Resume:
WORK EXPERIENCE
Shop Manager
Smile Direct Club - Midland, TX
February 2020 to Present
• Oversee daily sales and operations
• Consistently achieves sales plans, control payroll and other store expenses, reduces and maintains shrink to company standard
• Establishes and maintains standards of operational excellence Receptionist
Encompass Health - Midland, TX
October 2019 to Present
Maintains internal and external communications of hospital and community through the operation of the telephone switchboard and front desk reception and helps support other hospital departments by taking on clerical or general office related responsibilities as directed.
Store Manager
A'GACI - Midland, TX
January 2019 to August 2019
• Oversee daily sales and operations
• Consistently achieves sales plans, control payroll and other store expenses, reduces and maintains shrink to company standard
• Establishes and maintains standards of operational excellence
• Attracts and recruits high caliber members to the A’GACI team RACHEL
PATTON
Manager
Midland, TX 79707
**************@*****.***
Motivated Manager practiced in customer relations, sales, shipment process, stockroom organization and inventory control. Demonstrated skillin
improving store operations, increasing top line sales and reducing costs. Achieve planned goals for revenue and profit while maintaining standards, employee engagement, quality assurance, and asset protection. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Store Manager
Lids - Midland, TX
August 2017 to January 2019
• Oversee daily sales and operations
• Consistently achieves sales plans, control payroll and other store expenses, reduces and maintains shrink to company standard
• Establishes and maintains standards of operational excellence Store Manager
The Children's Place - Midland, TX
May 2015 to December 2015
to deliver outstanding customer service. Addressed customers inquiries resolved complaints. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Wrote order supply requests to replenish merchandise. Delivered excellent customer service by greeting and assisting each customer. Worked closely with the district manager to formulate and build the store brand. Ensured process and organization of the stockroom process and handling shipment.Human Resource Management, ADP, technical point-of-contact for all HR Systems and ensures data integrity Store Manager
G by Guess - Midland, TX
April 2014 to December 2014
Delivered excellent customer service by greeting and assisting each customer. Addressed customers inquiries
resolved complaints. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Addressed and corrected sales
staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand. Ensured process and organization of the stockroom process and handling shipment.
Co-Manager
Agaci Co
November 2012 to April 2014
Midland, tx
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Reorganized the sales floor to meet company demands. Ensure process and handling of all shipments in stock room organization.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Addressed and corrected sales
staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand.
Assistant Manager
Hollister Co - Midland, TX
February 2006 to November 2012
Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand. Maintained daily record of all transactions. Trained all new managers on store procedures and policies. Completed a series of training sessions to advance from MIT to Assistant Manager. EDUCATION
High School Diploma in General Studies
Robert E. Lee High School - Midland, TX
Advanced Diploma in Education
Texas Tech University - Lubbock, TX
SKILLS
• Cash Handling
• Customer Service
• Merchandising
• Payroll
• Retail Management
• Sales
• Scheduling
• Team Building
• Management
• Retail
• Microsoft Excel
• Recruiting
• Human Resources
• Employee Orientation
• Store Management Experience
• Interviewing
• Workers' Compensation
• Event Planning
• Operations Management
• Supervising Experience
• Leadership
• Kronos
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