Resume

Present and Permanent Address: ** A, *rd Street,

AGATHIAR NAGAR EXTENSION,

VILLIVAKKAM,CHENNAI-600049.

Contact No.: Mobile:984*******

+918*********

E-mail Address: adiuml@r.postjobfree.com

Personal Profile

Name: Ramesh Menon

Date of Birth: 13Feb1967

Languages Known: ENGLISH, MALAYALAM, TAMIL & HINDI.

Passport No. J4715677.

Educational Qualification

Degree

School / College

Subjects

Month / Year of Passing

S.S.C

ST Mary’s School

All

1982

H.S.C

ST Mary’s School

COMMERCE

1984

B. Com

HINDU COLLEGE

COMMERCE

1984-1987

PGDCA

BHARATHIYA VIDHYA BHAVAN (MADRAS KENDRA)

INDUSTRIAL RELATIONS AND PERSONNEL MANAGEMENT

1988

Work Experience

Joined GI Smart E Cargos Private Ltd as CRM (Cargo Revenue Management Head) on 21st August 2017.

Job Responsibilities.

To over look all cargo operations Pan India.

Setting up stations – Appoint staff, Training, Setting up ware house.

To assist Sales Team.

To liaise with all Domestic airlines for space and smooth cargo operations.

To conduct cargo audits – Pan India (Station visits)

To liaise with Hindustan unilever Ltd depot (Hasangarh) for maximum cargo pick up.

To liaise with Amazon Chennai for smooth delivery of shipments picked up from Hasangarh within time frame given.

Joined Sovika Aviation on 26th Oct’12 – 16th July ’17 as Manager –Operations South India and Port Blair.

Job Responsibilities.

To overlook total cargo operations (Warehouse and Air side Operations) and to liaise with Government authorities, Setting up stations, to do weekly and monthly audits and report to the Vice President on daily basis.

Have setup Port Blair, Cochin and Bangalore station successfully.

To liaise with the principle (Go Air) (Air Costa) (Sovika Freighter), AAI, DGCA and BCAS.

To monitor day to day operational issues at the warehouse and to ensure smooth function of the unit.

To train all staff every 3 months.

Control handyman on day today basis.

Visit controlling station periodically and to ensure all S.O.P of GO AIR, Air Costa

Sovika Freighter is been followed by all staff.

Conduct cargo audits every 3 months and spot checks every fortnight.

Green Airways – GSA Go Air - Cargo

Joined as Sr.Cargo Manager – Cargo operations (Station In charge). From 01May’12- 24th Oct’12

Green Airways GSA/GHA was terminated and M/S .SOVIKA AVIATION took over GO AIRLINES CARGO

Contract with Go Air was terminated.

Job Description at Kingfisher Airlines ( 2007 - Till 30th April 2012 )

Joined Kingfisher Airlines Ltd on 14th Aug’2007 as Cargo Supervisor and later promoted as Cargo Services Manager to look after Tamil Nadu and Kerala cargo operations

Designation: Cargo Services Manager – Tamil Nadu & Kerala – Cargo Operations.

• Handling cargo of 28 departures and arrivals with a daily load of 25 to 35tons.

•Load planning resulting to maximum yields per aircraft.

•Load planning to give effective acceptance and ensure the upliftment of same.

•Planning of shipment evolving effective distribution yielding to lean sectors going to capacity and not compromising on service levels.

•Planning of export cargo on flights reducing operational cost and increasing operational profitability and efficiency.

•Allocation of functional responsibilities and practicing job rotations to build team confidence.

•Preparation of flight and revenue reports post departure.

•Periodical check of documents and reports to check on compliance to systems and procedures.

•Co-ordinating with channel partners and custom house agents for clearance of ex

both exports and import cargo.

•Upliftment of export cargo as per the rules and regulations of the Indian Custom’s

Act.

•Liaising with Ground handling agents, the airport, airline personnel and customs

•Weekly, fortnightly and monthly reporting to sales and operations.

•Co-ordinating with interline airlines /agent, planning high shipments on loss making routes identified on timely basis.

•Proficiency in handling Import and export cargo.

•Conducting sales plan on unproductive sectors.

•Active participation in Sales plan and selling, target and strategic planning for achieving the same.

•Resolving customer grievance against operation and handling Cargo.

•Coordinating with other station for timely delivery of value added shipment

•Promoting Kingfisher Airlines as a most reliable airline for Domestic and International cargo

•Enhance channel partners loyalty toward airline by concentrating on operational and incentive- based business environment

Strengths

•Good communication skills

•Quick learning

•Punctual

•Flexible and Reliable to new challenges

•Ability in generating good & better team spirit.

Corporate Mile Stones

Promoted as Cargo Services Manager – Cargo Operations on 1st March 2009 with additional responsibility to look after cargo operations throughout Tamilnadu and Kerala.

Received Best Employee of the Department-Cargo, 1st Runner –up for the year 2011.

Job Description at Jet Airways –Cargo ( 1993 – 2007 )

•Joined Jet Airways on 26th July 1993 – 7th Aug’2007.

•Executed the first air waybill out of Chennai. Agent – Zeus Air Services.

First Batch as Junior Cargo Agent and later promoted as Sr. Cargo Service Agent, and promoted as Sr.Officer cargo.

Designation: Sr.Officer.

Work involves Domestic and International Airlines Cargo

Handling at AIRPORT and WAREHOUSE.

•AIRPORT HANDLING : Co-ordination with the ramp and the Load & Trim staff in loading cargo in the Aircraft which involves supervising and handling all types of cargo like valuables, Diplomatic Mails, On-Board couriers, Human Remains, Live animals etc., adhering to the rules and regulations of DGCA and Airport Authority.

•WAREHOUSE HANDLING : Work involves accepting, planning and manifesting out bound Cargo for flights to various destination, handling inbound flight cargo(following up discrepancies and tracers through sabre) Other areas of work involves co-ordination with 85 cargo agents,

•Dealing with direct customers, compiling business analysis, reports, inventory procedures, supervising labour work force.

•At present the entire cargo operation from booking to delivery is computerized and done in cargo automation.

•Handling cargo of 33 departures and arrivals with daily load of 35-40 tons.

•Training and development of junior staff in handling cargo efficiently.

•Active participation in sales plan and selling, target and strategic planning for achieving the same.

•Resolving customer grievance against operation and handling cargo.

•Enhance agents loyally toward airline by concentrating on operational and incentive based business environment.

•Conducting contingency meeting to maintain smooth flow in operation and customer service.

Work Experience

•Worked as Sales Executive. – Company - Prakash Express Lines Ltd From 1990 to 1992.

Was asked to look after Sales and Day to Day Cargo Operations, sales and to report to the branch manager.

Date: 18th Dec 2020.

Place: Chennai.

Ramesh Menon

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