SKILLS / EXPERIENCE

Communications

Excellent verbal and written communications skills, creating product documentation, training materials, process documentation and marketing content. Extensive use of MS Office suite, Visio, SimpleMind, Open Office tools and page layout / publishing tools such as Adobe InDesign.

Software Engineering

Developed commercial and in-house data conversion, business process, and data analysis applications with C++, C, C#, Perl, Python and bash using Atom, Visual Studio, and other IDEs.

Developed for Linux, Windows, OSX and embedded platforms, interfacing with industry standard formats such as JSON, HTML, SQL, and XML.

Maintained source code using Subversion, CVS, Clear Case, RCS, and VSS.

Analyzed source intellectual property origins and licensing using Black Duck ProtexIP.

Developed installation and licensing solutions for Linux, Windows, and OSX using InstallShield, RPM, FlexLM, other commercial and native OS tools and custom internal build and release management tools.

Release Management

Planned release features, dependencies and bug fix inclusions using Clear Case, Service Now, and other issue tracking, SCM, revision control and workflow management systems.

Coordinated release approval activities with stakeholders, developers, QA team and IT staff to achieve consensus on release management and deployment schedules.

Managed product/component profiles in custom in-house build and deployment systems.

Project Management

Determined high level and detailed project requirements.

Identified and coordinated project development, testing and deployment resources.

Established development methodologies, significant project milestones and component dependencies.

Clarified tool, infrastructure and third-party component requirements.

Established solution security and intellectual property requirements for in-house and third-party content.

Worked with global teams and development/administration outsource contributors.

Systems/Network/Storage Administration

Specified hardware and software for NAS, server, and client/desktop development systems.

Enterprise-wide technology owner for Intel’s 700+ 7-mode infrastructure.

Configured and maintained NAS, server and client machine operating systems: NetApp 7-mode and CDOT, Linux (RH, Ubuntu, Debian, CentOS, other), Windows (XP,7,8.1,10, Server 2008 and 2012), OSX (10.5+), VMWare 5+ for virtual Windows and Linux, and legacy operating systems.

Clarified and coordinated client and server room network requirements and resources.

Security Administration

Reviewed latest CVEs and other security advisories to determine impact on existing systems.

Analyzed existing in-house and third-party software (binaries and source code) for vulnerability impact with code scans and commercial applications (e.g. Klocwork).

Coordinated upgrades and system end-of-life activities to achieve security conformance goals.

Collected and analyzed logs, core dumps, stack traces, and network packet traces.

Specified, configuration and maintained enterprise-level antivirus solutions (e.g. McAfee).

Electronics Engineering and Manufacturing

Domain expertise in PCB CAD/CAM and test arena, including industry standards work (IPC2510).

Game Development

3D modeling/texturing skills using 3ds max, Maya, Substance Designer/Painter.

Experience developing 3D games and game environments using the Unity engine, with tools such World Creator, World Composer/Terrain Composer 2, Gaia, RTP, MapMagic, and Visual Studio C#.

WORK HISTORY

Verizon Media (http://verizonmedia.com) - October 2018 to September 2020

Tier 3 technical support for enterprise network services including email, web hosting, and e-commerce. Managed issues escalated to Engineering. Coordinated cross-department enterprise outage responses for major outages. Trained Tier 2 support engineers and fellow Tier 3 engineers on email support nuances. Developed internal support tools for data management.

Nanobison Studio (http://nanobisonstudio.com) - July 2016 to October 2018

Developed consulting business for 3D modeling and game development technology, using 3ds max, Maya, Unity, Substance Designer/Painter and Visual Studio C#.

Intel Corporation (http://www.intel.com) - Jan 1999 – Dec 2000 and Feb 2005 - Jun 2016

Nov 2014 – Jun 2016 - As Systems Programmer with Intel Engineering Computing’s Global Storage Team, served as technology owner of company-wide NetApp 7-mode NAS customer base (800+ systems). Managed OS releases, specified configuration guidelines, coordinated upgrade schedules, managed storage-related security issues and coordinated company-wide vendor training.

Jul 2012 – Oct 2014 – As Senior Software Engineer, served as technology owner for ISL (Intel Software Licensing), the in-house implementation of Flexera’s FlexLM software, used on all Intel software development releases. Maintained and enhanced APIs for licensing, managing all ISL releases for Linux, OSX, and Windows. Maintained bash, Perl, and Python based test scripts and build infrastructure.

Feb 2005-Jun 2012 - As Senior Software Engineer and development tool expert, developed installation, licensing and packaging solutions, training materials, and technical standards for Linux, OSX, and Windows software development products. Managed releases. Performed software IP analysis and software security builds and analysis. Managed SEA JF1 lab of 50+ Linux, OSX, and Windows servers and 100+ VMs.

Jan 1999 – Dec 2000 - As the Engineering Manager of Board Tools Software Development, built and managed a team to develop, document, and support custom circuit board design automation tools. Established technical documentation standards for all new tools. Managed vendor relations and department tool budgets. Lead development of new Linux database application supporting design library task management.

Benchmark Electronics, Inc. (http://www.bench.com) – Mar 2003 – Jan 2005

As Test Engineer, developed procedures and training documentation for testing of commercial video editing and production studio hardware/software systems and medical monitoring systems. Administered lab of video testing systems running real time Linux and Windows.

Cadence Design Systems, Inc. (http://www.cadence.com) – Dec 2000 – Feb 2003

As Technical Marketing Manager, helped design and implement internet-based electronic design / manufacturing collaboration solutions. Planned new release features, coordinated customer beta testing activities and worked on pilot program deployments with Fortune 500 companies (e.g. IBM, HP). Developed product documentation and training programs. Managed product requirements, specifications, product roadmaps, department budgets (for 50+ staff for this business unit). Managed third party software vendor relations.

Mitron Corporation (http://www.mitron.com) – Feb 1993 – Oct 1998

As a Release Manager, Engineering Manager, Product Manager, and Principal Engineer in a startup environment, wore many hats to facilitate delivery of what was then the premier CAD-to-CAM software system for PCB electronics. Managed engineering lab of SunOS, HP-UX, and windows development systems. Established initial corporate internet network connection and firewall configuration. Designed software products, developed trade show setups, created training programs and documentation, managed revision control, configuration and release processes. (Mitron corporate identity has since been absorbed; key technology has since been acquired by GenRad, Technomatix, and Mentor Graphics.)

Tektronix, Inc. (http://www.tektronix.com) – Apr 1979 – Jan 1993

As a Software Engineer, Software/Hardware Engineer, and Systems Engineer, held a range of technical positions developing in-house manufacturing technologies, processes, and training programs.

EDUCATION

BS, Electronic Engineering Technology, 1990, Oregon Institute of Technology, Portland, OR

AA, Electronic Technology, 1979, Bismarck State College, Bismarck, ND

Vendor-provided and employer-sponsored training on Unix/Linux/OSX/Windows/Networking administration, DB management with Oracle and SQL Server, TCP/IP, C++ development, software licensing development, NetApp NAS storage systems, project management, AWS architecture, and security.

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