Manager Store
Resume:
Joshua Luongo
**** ******* **, ******** *******, Colorado 80918
****.******@*****.***
Experience
Professional Experience
Starbucks Coffee: Shift Manager 2010—Present
Manage 4-5 workers to ensure quality standards, policies, and procedures are successfully met
Create and foster a professional atmosphere of teamwork amongst employees
Apply conflict resolution skills between coworkers
Practice professional communication to support relationships between customers and employees
Conduct database searches and complete inventory reports in an accurate and timely manner
Utilize problem solving and multi-tasking skills to take care of numerous managerial responsibilities
Self-directed to maintain store organization, safety, financial records, and cleanliness
Participate in daily meetings and trainings with store supervisor and district manager
The Classical Academy: Assistant Varsity Basketball Coach June 2011—February 2012 June 2018 – Present
Built strong relationships with the players that extended my support both on and off the court
Utilized clear communication to lead team meetings and individual coaching
Organized groups of players to work together and practice individual skills
Assist Head Coach with any in game situations
Study film to scout opponent and make game day preparations
Create and lead practice plans to incorporate teamwork and individual skills
Support C Squad, JV, and Varsity during off season open gym sessions, camps, and tournaments
Discovery Canyon Campus: Head C-Squad Basketball Coach November 2016—June 2018
Create and lead practice plans to incorporate teamwork and individual skills
Study film to scout opponent and make game day preparations
Manage play calls and in-game adjustments
Assist JV and Varsity programs during practice and games
Work closely with veteran coaches on JV and Varsity teams to build a consistent, strong program and improve my own coaching skills and strategies
Support C Squad, JV, and Varsity during off season open gym sessions, camps, and tournaments
SYMKA Health Care: Patient Care Employee February 2010—October 2010
Traveled to medical patient's homes to set up rehabilitation equipment
Observed patient’s environment and made appropriate medical recommendations
Provided emotional support to patients as they began their rehabilitation
Made professional decisions based on circumstances in patient’s home
Completed and filed professional reports with medical and case related information
Served as on-call worker during evenings and weekends
Demonstrated proficiency in software applications to complete reports
Beo Health: Patient Transportation August 2009—November 2009
Transported elderly or disabled patients to and from their medical appointments
Built relationships with patients and their families to support them in their time of need
Emotionally available to patients and their families to listen to the struggles of their condition
Approached every appointment as a unique situation and was respectful of each individual patient
Internship Experience
Abilene Texas Police and Fire Department January 2008—May 2008
Attended ride-along sessions three times per week with police officer, detective, or fireman
Dispatched to a variety of calls and discussed possible scenarios and reactions with the officer
Learned how to accurately and quickly assess a situation and make appropriate decisions in regard to practical and legal repercussions
Shadowed the officer as he/she handled the call and questioned suspects, witnesses, and victims
Demonstrated professional judgment in a variety of law enforcement situations
Monitored officer interviews of various witnesses, inmates, and suspects
Observed officer paperwork duties, Academy training sessions, weapon re-certification processes, and a corrections facility interview.
Miscellaneous Experience
Experience as a sports camp counselor for children ages 5-10
EMT, CPR, AED, first aid training
Attended ride along sessions with Colorado Springs Police Officer
Education
Bachelor of Science, 2009, Sociology and Criminal Justice
oAbilene Christian University, Abilene, Texas
Professional References:
Howard Tarpenning Discovery Canyon JV Head Basketball Coach 719-***-****
Neely Byers Starbucks: Store Manager 719-***-****
Frank Haist TCA Girls Basketball Head Coach 719-***-****
Paul Campbell DCC High School Boys Head Coach 719-***-****
Personal References:
Jarred Rego Senior Development Officer Mercy Health Foundation 719-***-****
Charlie Foster Memorial Health Care 719-***-****
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