Manager Management

HAYK MAGHAKYAN

LinkedIn: linkedin.com/in/hayk-m/ mobile: 484-***-**** *************@*****.***

Trilingual MBA graduate with robust experience in financial services. Successful record of leading remote and cross-functional initiatives. Critical and logical thinking, adaptability, prioritization, empathic communication, stakeholder management, and a strong sense of responsibility are among the top skills.

EDUCATION

Master of Business Administration GPA 3.8 07/2019 - 06/2020

Lehigh University, Bethlehem, PA

Consulting practicum: strategic recommendations accepted by the client for implementation

Concentration in Business Analytics (STEM)

Beta Gamma Sigma honor society member

Bachelor’s Degree – World Economics 09/2005 - 05/2009

European University, Yerevan, Armenia

PROFESSIONAL EXPERIENCE

HSBC Bank

Manager, Loan Management Unit Risk Management 07/2015 – 06/2019

Improved the wholesale delinquency rate by 48% in 2.5 years

Ensured proactive distressed portfolio management generating $9.5m profit contribution

Monitored distressed corporate asset portfolio; managed the relationship; reviewed financial reports; coordinated vendor management; recommended action plans; assessed risks and ECL

Negotiated conflicting interests; partnered with multiple stakeholders; balanced priorities

Accolades:

oPromoted from LMU Officer to LMU Manager in 2016, in just 1 year after rejoining the Company

oCEO Recognition – navigated successful implementation of the IFRS 9 project

oCEO Recognition – advanced $800k direct loss prevention

PricewaterhouseCoopers (PwC)

Consultant: Audit 01/2015 – 06/2015

Carried out analysis, developed process improvement and management recommendations

Validated spreadsheet data, examined company accounts and financial control systems

HSBC Bank

Agent / Team Leader, Credit Services 07/2011 – 12/2014

Supervised the team of 12 while covering staff on maternity leave

Analyzed KPIs, reviewed documentation, ensured credit limits are accurately maintained

Accolades:

oAchieved recognition for skillful operations management, handling peak transaction volumes as TL

oCertification: International Certificate in Banking Risk and Regulation, GARP in 2013

TECHNICAL SKILLS

Data analytics concepts, fundamentals of data and database management, design and deployment of cloud services using: R, Stata, SAS, Python, SQL, and AWS

Proficient in Google Workspace and Microsoft Office applications (Excel, Word, PowerPoint, etc.)

LANGUAGES

English (fluent), Russian (fluent), Armenian (native), German (beginner)

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