Sales Manager
Resume:
Danielle Reid
****************@*****.***
SUMMARY: Hardworking, personable, and seasoned team leader who is driven to meet company goals while supporting staff in achieving their career goals. With 4 years track record of customer satisfaction and excellent sales and constantly shifting team – willing and equipped to handle the operations needs of any organization.
SALES EXPERIENCE
Enterprise Holdings Ridgefield, CT February 2012 – April 2020
Branch Manager
Manage daily operations of the branch including overseeing fleet inflow and outflow according to the business needs.
Train, coach, and develop staff of five at a time
sales associates; provide support regarding sales growth and customer service and product knowledge
Review and analyze branch’s monthly and yearly financial statements to formulate a plan of action to execute daily with the goal of increasing fleet growth and profit; market to accounts to generate more corporate and dealership business.
Create monthly schedules for employees to ensure work life balance while maintain regional goals of personal expenses
Complete and administer employees’ yearly reviews
Macys Yonkers, NY February 2008 – January 2012
Sales Manager
Oversaw two million dollar lingerie department
Decreased the department shortage number by $41,000 in the first year.
Attained seasonal and daily sales goals.
Recruited new employees for the lingerie department and store.
Coached associates on improving sales numbers, customer service and product knowledge.
Department was promoted to a 4.2 million dollar business after my first year of service
Center for Appellate Litigations New York, NY May 2006 – February 2008
Part-time Assistant
Created files for new clients.
Oversaw regular written communication to clients and the Probation Department
Tracked and updated all current cases in MS Access database; Tracked all archived cases using MS Excel.
HONORS & AWARDS
Financial Women’s Association Mentee Scholarship
Peter Valone Scholarship
Northeast Division Representative for Women’s Month company success
Two time Northeast Division Representative for Minority Interactive Network Initiative
Keynote speaker for the regional Minority Interactive Network Initiative Conference
Recipient of multiple Top Sales in the Region and Top Customer Service Score awards
EDUCATION
Baruch College - The City University of New York, Bachelor of Business Administration New York, NY
Operations Management with Political Science Minor January 2008
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