Jean M. Houlihan
Lisle, IL ***** 708-***-**** adiu4l@r.postjobfree.com
Professional Summary
Resourceful Warehouse/Logistics Manager with 8 years of experience directing warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Skills
Transportation Activity Management
Profit and Loss Management
Distribution and Warehousing
Carrier Negotiations
Scheduling
Shipping and Receiving
Logistics Management
Proficient in SAP, Dynamics 365 and Nav
Team management
Continuous Improvement
Problem resolution
Operational improvement
Pricing negotiations
Materials sourcing
Vendor relations
Operational management
Work History
Logistics Manager, 05/2019 to 09/2020
Skender Manufacturing – Chicago, IL
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
Administered sales orders, as well as processed and documented transactions.
Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.
Analyzed inventory usage and assessed trends to provide maximum coverage for each month.
Maintained key item stock levels and wrote or expedited purchase orders.
Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Negotiated Contracts with transportation/cartage companies.
Assistant Warehouse Manager, 05/2017 to 05/2019
Illinois Tool Works – Bartlett, IL
Directed Freight and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations and achieve benchmarks for production, quality and safety.
Tracked production and quality control systems to proactively identify deficiencies.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Trained employees on equipment operation and safety protocols.
Oversaw daily operations of 35 employees and shipping and handling processes
Provided updates on critical shipments to corporate departments and customers.
Handled freight and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Routed trucks for outbound loads with LTL and over the road carriers.
Outbound Supervisor, 10/2015 to 05/2017
Lawson Products – McCook, IL
Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
Tracked production and quality control systems to proactively identify deficiencies.
Adhered to industry best practices for warehousing, material handling and documentation.
Supervised shipping and handling operations.
Managed scheduling and task delegation for 20-member warehouse team.
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Warehouse Supervisor, 01/2012 to 09/2015
Coca-Cola Refreshments – Niles, IL
Completed daily operations on time and maintained high standards of accuracy.
Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
Managed scheduling and task delegation for 20-member warehouse team.
Scheduling of Inbound and outbound carriers and scheduling internal fleet routes.
Education
Bachelors of Criminal Justice: Criminal Justice/Law Enforcement Administration, C, 05/2012
Colorado Technical University - Colorado Springs, CO
Criminal Justice/Law enforcement Administration with a Minor in Human Services