TYLER J. BASTICK
**** *. **** **** *** APT J* Springfield, MO 65807 • ************@*****.***
A professional, confident and energetic individual with the ability to work independently or as part of a team. Capable of prioritizing, adapting to change, and accomplishing multiple tasks with precision, speed, and attention to detail. Skilled in learning and applying new information quickly while maintaining a high level of accuracy and productivity.
EDUCATION
MISSOURI STATE UNIVERSITY, Springfield, MO
Pursuing Bachelor of Technology in Information Technology/App Development
2017 – Current
85% of Degree Complete
OZARK TECHNICAL COMMUNITY COLLEGE, Springfield, MO
General Education
2014 - 2016
PROFESSIONAL EXPERIENCE
PROGRAMMER ANALYST 2019-Current
JACK HENRY AND ASSOCIATES
Effectively changes and creates RPG programs to fulfill banks needs.
Runs debugs and queries to find specific errors in programs.
Used SQL in conjunction with RPG programs to change encrypted data.
Having strict deadlines makes working hard and fast necessary.
Processes and Reconverts LIVE bank data.
PRODUCT SUPPORT REPRESENTATIVE 2017-2019
ONLINE BANKING SPECIALIST
BILL PAYMENT SPECIALIST
JACK HENRY AND ASSOCIATES
Properly verifies customers’ identity and assists with their bank account inquiries.
Provides expert analysis on customers’ Bill Payments.
Trains new and contracted employees.
Member of Bank Specialists Online Banking team.
CUSTOMER SERVICE ASSOCIATE 2014-2017
FLOOR SALES ASSOCIATE
PRODUCT LOADER
LOWE’S HOME IMPROVEMENT STORE
Provides superior customer service on the sales floor daily.
Assists customers with product selection.
Loading of merchandise as needed..