TYLER J. BASTICK

**** *. **** **** *** APT J* Springfield, MO 65807 • adiu3t@r.postjobfree.com

417-***-****

A professional, confident and energetic individual with the ability to work independently or as part of a team. Capable of prioritizing, adapting to change, and accomplishing multiple tasks with precision, speed, and attention to detail. Skilled in learning and applying new information quickly while maintaining a high level of accuracy and productivity.

EDUCATION

MISSOURI STATE UNIVERSITY, Springfield, MO

Pursuing Bachelor of Technology in Information Technology/App Development

2017 – Current

85% of Degree Complete

OZARK TECHNICAL COMMUNITY COLLEGE, Springfield, MO

General Education

2014 - 2016

PROFESSIONAL EXPERIENCE

PROGRAMMER ANALYST 2019-Current

JACK HENRY AND ASSOCIATES

Effectively changes and creates RPG programs to fulfill banks needs.

Runs debugs and queries to find specific errors in programs.

Used SQL in conjunction with RPG programs to change encrypted data.

Having strict deadlines makes working hard and fast necessary.

Processes and Reconverts LIVE bank data.

PRODUCT SUPPORT REPRESENTATIVE 2017-2019

ONLINE BANKING SPECIALIST

BILL PAYMENT SPECIALIST

JACK HENRY AND ASSOCIATES

Properly verifies customers’ identity and assists with their bank account inquiries.

Provides expert analysis on customers’ Bill Payments.

Trains new and contracted employees.

Member of Bank Specialists Online Banking team.

CUSTOMER SERVICE ASSOCIATE 2014-2017

FLOOR SALES ASSOCIATE

PRODUCT LOADER

LOWE’S HOME IMPROVEMENT STORE

Provides superior customer service on the sales floor daily.

Assists customers with product selection.

Loading of merchandise as needed..

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