Manager Document Control

CAREER SUMMARY

Business professional demonstrating expertise in Human Resources Management, Records Management, Document Control, Accounting functions, and Supply Chain Management. Results-focused and data driven management with strong strategic planning skills. Possesses superior analytical skills, experienced in drilling down to transaction/workflow details in support of process and profit improvement. Also demonstrates effective communication, organizational, problem-solving, and investigative skills.

Education

BS Valdosta State University August 2014

Business Administration & Technology

Professional Experience

Georgia Institute of Technology Atlanta, Georgia June 2019 to Present

Promoted to Human Resources Operations Manager

Manage Onboarding Team in Human Resources to be proactive and engage in facilitating the success of staff, faculty, contractors, affiliates, and student’s integration into the organization from start to finish

Onboard over 5,000 staff, facility, Affiliates and Student Assistants employees annually for the intuition

Resolve over 200 employees inquires/claims monthly within the institution by providing guidance and/or collaboration with other HR departments

Resolve < 50 monthly audits for new hire onboarding completion within the Equifax Compliance Center system

Provide counseling orientation to new employees including benefit enrollment, state taxes (G-4) & federal taxes (W-4) selection, emergency contact form, I-9, personal data, and security affidavit questionnaire

Assist AVP of HR in developing organization strategies by identifying and researching human resource issues and best practices: contribute information, analysis, and recommendations to organization strategic thinking and direction: Also assist in aligning human resources operations, programs and services to meet organization objectives

Investigate basic employee relations issues and recommend appropriate resolution; work in consultation with more senior level human resources manager/director to resolve complex issues. Coach employees and unit leaders, and advise on organizational, employee, and labor relations issues. Work with employees and managers to ensure compliance in accordance with federal, state, and local employment requirements

Assist hiring managers with talent management (staffing plans and employee recruitment). Recommend salary offers and obtain approvals per established guidelines. Advise and approve hourly rate offers for contingent staff

Serve as a backup for HRIS team by generating reports/queries, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Help maintain data integrity in systems by running queries and analyzing data

Manage a variety of HRIS/HCM functions which include data analysis, validation and data entry. Extracts data to respond to ad-hoc requests and reports

Performs system maintenance, including assisting in the review, testing and implementation of HRIS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintain HRIS system tables, documents process, and results

Provide production support, including researching and resolving HRIS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements

Georgia Institute of Technology Atlanta, Georgia March 2016 to June 2019

HR Records Manager

Managed a team of 2 direct employees and 2 service support resources

Managed day-to-day operation of inventory management with employee physical and electronic files

Audited weekly records management staff ensuring data accuracy and compliance

Implemented a document imaging project to convert over 25,000 employment files from paper records to electronic records

Subject Matter expert on local, state and federal HR labor and employment laws and procedures for Records Management

Developed internship program, including creating requisitions and salary guidelines by a 30% decrease in annual temp staffing through contract negotiations

Partnered with HR Vice President on conducting workplace investigations, consulting legal as necessary

Prepared, conducted and supported Records Management training for employees

Responded to >25 daily email request for historical records to include retirees, separation notices and “open records” request

Tracked and safeguarded records under the Records Center's control, by efficiently coordinating the transfer of records to off-site storage

Monitored the creation, use, transfer, recall and destruction of electronic records to ensure compliance with Information Governance policies and Information Security

Assisted in developing and improving methods of compliance monitoring across all data repositories

SRA International, Inc. Atlanta, GA January 2011 to March 2016

Document Control Analyst, Contractor for (CDC/Center for Disease Control and Prevention)

Planned, developed, administered, evaluated and coordinated existing and proposed plans and policies for the Division of Select Agents and Toxins.

Reviewed, analyzed, and interpreted plans, regulations and planning joint guidance issued by CDC and USDA.

Served as lead analyst on the annual Congressional Reporting on Select Agents and Toxins Incident Notification and Reporting, Authorization to Transfer, and Reporting and Identification by clients, hospitals, and state department of health agencies.

Served as team member for development of IT systems including Select Agents and Toxins Registration Information System (SATRIS), National Select Agents Registration System (NSARS) and Electronic Applications Import Permit Program (eAIPP). Resolved IT issues and maintained multiple IT systems such as SATRIS, NSAR, EAIPP, Epi-Info, Arc-GIS mapping databases and all corresponding spreadsheets.

Provided Import/Export document control strategic direction, coordination, and support for all clients in the Division of Select Agent and Toxins for the CDC

Processed over 4,500 U.S. Import Permits applications annually that regulated the importation of infectious biological agents, infectious substances, and vectors of human disease into the United States

Coordinated with supply chain management of hazardous materials and work closely with logistic brokers, shippers and warehouses/facilities

Collected data, conducted initial analysis, and prepared reports for assessing and evaluating program initiatives

Served as Records Management Assistant Team Lead aiding with weekly quality control measures from three unique programs

Streamlined the records management process by gathering and compiling data, drafting the documents, editing, submission and record keeping. This resulted in increased efficiency and completeness of Theft Loss Release and Recombinant DNA form submissions from 60% to 90%

Managed the manual, electronic document control systems, and clinical workflow including file maintenance, updates, labeling and indexing conventions

Knowledge of NARA Records Management practices and policy

Ruchman & Associates Atlanta, GA April 2009 to December 2010

Senior Accounting Analyst, Contractor for (DEA/Drug Enforcement Administration)

Prepared daily financial statements, variance analysis and monthly reports for the Drug Enforcement Administration (DEA) to help identify and align opportunities and achieve financial targets

Reduced invoicing period of agent travel vouchers from 90 days to 60 days

Delivered budget reports to management which impacted the use of financial resources and prevention of excess expenditures

Served as the implementation manager for the DEA agency software program which allows the agency to fund, book, create travel voucher, and interface travel matters with the agency’s united financial management system

SOFTWARES/ SYSTEMS

MS Office 365 (Word, SharePoint, OneNote, OneDrive, Excel, Outlook, PowerPoint, Teams)

Taleo Acquisition, Human Resource Oracle, Hamlet Unemployment Case Manager (Labor & Employment Law), Workday, PeopleSoft, ApplicationXtender Documentum, Equifax Compliance Center (Onboarding & New Hire Forms/ 1-9 Management), Equifax WorkNumber Software, KRONOS, Glacier Tax Prep (GTP), Unified Financial Management System (UFMS), National Select Agent Registry (NSAR)

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