Sales Inside
Resume:
Christopher (Chris) Thompson
Email: ***************@*****.***
QUALIFICATIONS
●Proven ability to function in a self-directed environment as well as team player.
●Excellent organization skills, outstanding attention to detail and proven ability to lead.
●Proficient Microsoft word, Excel, Outlook, Power Point and NxTrend.
●Demonstrated success in training and managing individuals with sales goals.
●Developed training presentations and exercises for customer training.
●Delivered appropriate levels of product specific training for personnel and customers.
RELEVANT EXPERIENCE
Inspector
●Inbound inspection of agriculture commodities by taking samples of potatoes off trucks during harvest.
●Testing raw potatoes for weight, wet & dry testing for sugar levels in laboratory.
●While in the field performed repairs on water main coming from pump house to subdivision.
Inside Sales/Customer Service
●Determine customer expectations in order to recommend specific products and solutions.
●Present price, credit and terms in accordance with standard procedures and customers’ profiles.
●Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
●Increase sales and average order size by means of cross-selling, up-selling, add on sales and offering promotional sale items.
●Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
●Ensure ongoing customer satisfaction and resolve any complaints.
●Support assigned outside sales team members.
Inventory Control/Management
●Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.
●Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports.
●Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves.
●Performs routine clerical duties, including data entry, answering telephones, and assisting customers.
EMPLOYMENT & VOLUNTEER HISTORY
01/2015 – 02/2017 Management Trainee Big 5 Sporting Goods, Nampa, ID
07/2012 – 01/2015 Inspector Idaho Dept of Agriculture & Water Dept, Nampa, ID
03/2005 – 07/2012 Account Manager Gem State Paper & Supply. Boise, ID
08/2003 – 02/2005 Camping Sales Sportsman’s Warehouse. Meridian, ID
06/1997 – 07/2003 Inside Sales Decker’s/Unisource, Boise, ID
EDUCATION
Boise State University – Marketing & Mid-Management
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