Zandra Matthews

Cellphone Number: 071*******

Email address: aditt4@r.postjobfree.com

Location: Despatch, Port Elizabeth, 6001

JOB TITLE: Catering Manager

COMPANY: Fedics Food Services (Feb 2019 – August 2020) SITE: Schaeffler SA, Burman Road, Deal Party

Take full responsibility and management of this contract, Setting and Management of service delivery standards, Lead, motivate, train and develop a team of staff, Implement and maintain operational controls in line/within budgetary requirements,

Ensure quality of food preparation, presentation and services is up to standard by meeting all quality / star grading standards in all areas of responsibility as per grading checklist,

Proactively manage the Q-pro & OSHACT compliance of this unit, Ensure that tills and cash ups are running smoothly, Ensure all policies and procedures are complied with, Daily HR and IR issues (including training, development & performance management),

Analyze and pre-empt client needs and possible complaints, Take responsibility for all functions by organizing, preparing & coordinating,

Management of all administration, finances, debtors and budgets, Process paperwork and compile and understand weekly and monthly P&L,

Relationship building with the client and customers on a daily basis Stay abreast of latest food trends and best practices, Ensure smooth running of the biometrics system,

Ensure that staff vacancies are filled timeously,

Reason for leaving: Contract was awarded to new Service Providers

Behavioral / Technical

Competencies:

• Strong judgement

and problem-solving

skills,

• Excellent people

skills

• Strong interpersonal

& communicative

skills (verbal &

written)

• Flexibility with

regards to working

hours

• Attention to detail

• Client service

orientated

• Business

management

principles

• Fully computer

literate

• Excellent food

background

Competent in the following:

• My Market

• Full set of Menutec

books

• Menu costings

• Meal planning

• Load and approve

staff on PRP system

biometrics

Zandra Matthews

Cellphone Number: 071*******

Email address: aditt4@r.postjobfree.com

Location: Despatch, Port Elizabeth, 6001

JOB TITLE: Area Manager

COMPANY: Capitol Caterers (July 2009 – October 2017) My work entailed recruiting, interviewing, induction and all HR administration of contracts and wages of staff in my Units. Set up and coordinating all staff training and development. Ensure timely and organized unit management support with all admin and Client queries. To ensure my staff have what they require to deliver the best service.

Ensure profitability and sustainability of all units. Ensure unit costs and expenditures are tightly managed and accounted for. Ensure fixed and other assets are managed and regularly audited. Ensure key food management: implementing systems for purchasing, stock controls, food costing, waste management, cleaning schedules and all relevant Health & Safety procedures are adhered to. Attend relevant meetings with Clients and Management team and keep staff informed of outcome of meetings where relevant.

Conduct regular price comparisons from suppliers.

I ran kitchens in various facilities (Life Health Care, Dept. of Education School Hostels, Social Development) located in numerous different areas ensuring that they made the necessary profit and run smoothly, and that all paperwork is completed and handed in for me to sign off and send to head office. I draw up and cost out each Units menu’s myself as per spec, alongside a dietician if needed. I train my Managers to a weekly set of books and offer 24/7 assistance to them should they require my help. It is very important to me to have a healthy relationship with all my staff and that internal staff issues are sorted out immediately to avoid staff rivalry.

I attend tender briefings, cost menu’s, enter monthly sales and cost into budget and do comparison with income statements to check for errors and unit profits.

Reason for leaving: Contracts were awarded to new Service Providers.

PROFESSIONAL PROFILE:

I am an honest, reliable and

disciplined person and

believe that confidentiality is

respected. I see myself as

someone with a positive

image and work according to

the system and always give

more than 100% dedication

to my work. I strive to learn

new things and make it my

business to find out things

that I am unsure about. I

believe that I am an asset to

any company I work for.

OBJECTIVE:

I’m looking to secure a

challenging new role where

skills, knowledge and

previous experience can be

applied. My aim is to find a

rewarding new position

where I can apply my

expertise gained through

experience and hard work

and dedication and if that

isn’t possible, I am very

willing and able to make a

fresh start and broaden my

horizons by doing something

totally new.

Zandra Matthews

Cellphone Number: 071*******

Email address: aditt4@r.postjobfree.com

Location: Despatch, Port Elizabeth, 6001

JOB TITLE: Personal Assistant / HR Assistant

COMPANY: Johnny Bags (January 2008 – August 2008)

Preparing monthly Age Analysis, Sales queries, Customer price list, assist Reps with quotations for their Clients. Process weekly timesheets into VIP Classic, draw hours from clock/time watch machine, process employee salaries and any staffing problems. Reason for leaving: Temporary position

JOB TITLE: Secretary / Administrator

COMPANY: R.V. Greenwood Waterproofing (1993 – 2007) Answering all calls and taking messages, make appointments, healthy Client relations, handle all account queries, Memos, Client letters and quotations, keeping Client job books updated for repairs and guarantees, ordering and accepting deliveries of various stock and ensuring it gets to the correct job site. Reason for leaving: Improve my workplace skills

EDUCATION:

Lawson Brown High School - Grade passed: 10

English, Afrikaans, Typing, Mathematics, Geography, Business Economics

REFERENCES:

Irene Slabbert – National Sales Director, Capitol Caterers 072-***-****

Beverly Struwig – Operations Manager, Capitol Caterers 083-***-****

Lynda Smith – BDL Multitrade, Capitol Caterers Supplier 083-***-****

PROFESSIONAL

DEVELOPMENT:

Kitchen Practical: Different

ways of preparing

Vegetables;

Basic Baking Skills;

Basic Food & Kitchen Safety;

Basic Hygiene & Safety;

Basic Function Catering;

Basic Nutritional Training;

CHESS: Company Health

Environment Safety

Standards.

SKILLS:

Analytical thinking,

Interpersonal Skills,

Excellent Customer Skills,

Organizational Skills &

attention to details,

Time Management skills,

Teamwork / Staff

Management,

Flexibility & Self-motivated,

Problem solving skills,

Excellent communicational

skills,

Great work ethics

Strong administration skills.

Zandra Matthews

Cellphone Number: 071*******

Email address: aditt4@r.postjobfree.com

Location: Despatch, Port Elizabeth, 6001

PERSONAL INFO:

Date of Birth: 10/12/1972

Race: Caucasian

Gender: Female

OTHER:

Computer Literate: Microsoft Word,

Excel (including formulas)

& Outlook express.

Full clean unendorsed license and own vehicle.

THANK YOU FOR TAKING THE TIME TO PERUSE MY CV.

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