Customer Service Security
Resume:
CURRICULUM VITAE
I. CAREER OBJECTIVE
To obtain a job in your company that will utilize my capabilities and require my
potential skills in tourism industry.
II.ON JOB TRAINNING
PHILIPPINE AIRLINES
PNB Building Macapagal Avenue,
Pasay City
September 1 - November 11, 2016
With 404 hours of duty
DEPARTMENT OF TOURISM
351 Sen. Gil J. Puyat Ave.
Makati 1209Metro Manila
August 17- August 31 2016
With 76 hours of duty
III. Philippine Airlines Training
Certificate
Dangerous Goods Awareness Category 9
Customer Service Workshop
Personality Development Workshop
Boarding Announcement
MIAA Security Awareness
Security Awareness (General &Specialized)
Security Awareness (Model Security Program)
US Air Carrier Access Act
Credit Card Fraud Detection Program
Safety Management System w/ Hiradc
Airside Safety Human Factor
Airport Passenger Handling Basic
Cabin Crew Opening
Airport Sabre Check in System
Radio Licensing- Contel
Altea Management System
IV. JOB EXPERIENCE
GROUND CREW/AIRLINE CUSTOMER SERVICE
(PHILIPPINE AIRLINES)
June 2020 – September 2020
V. CHARACTER REFERENCES
PEÑALOSA, FEDERICO G.
(Counter Supervisor)
PHILIPPINE AIRLINES
DONNA GANTUANGCO
(Duty Officer)
PHILIPPINE AIRLINES
I hereby certify that the above information/data are true and accurate.
Signature: Date:
ALI ROSE LEONCION FIEL
Blk. 37-B, Lot 2, Phase II, A-4, NBBS, Navotas City
Mobile No. 096********
Email: *******.****@*****.***
Strengths include:
Excellent communication skills.
Great attention to detail along with the ability to follow given instructions.
Ability to work efficiently as part of a team as well as individually with minimal supervision.
Proficient in both oral and written English communications
Remain calm and professional throughout critical incidents
Efficient in MS Word and Power point
EDUCATIONAL BACKGROUND
COURSE SCHOOL ATTENDED YEAR
Tertiary Bachelor of Science in Tourism Management March2017 Northwest Samar State University Calbayog City, Western Samar
Secondary Calbayog City National High School March 2013
Elementary Calbayog Pilot Central School March 2009
PERSONAL INFORMATION
Name : Ali Rose L. Fiel
Age : 24 years old
Date of Birth : February 27, 1996
Place of Birth : Calbayog City
Sex : Female
Blood Type : O
Height : 5’5
Weight : 51
Civil Status : Single
Citizenship : Filipino
Religion : Roman Catholic
Language/Dialect : Tagalog and English
Contact Person in : Mr. Norberto B. Fiel
Case of emergency 092*-*******
Parent/Guardian
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