Laundry Supervisor
Resume:
INTRODUCTION
Accomplished and reliable Housekeeping Professional with 6 years of strong experience and skills gained from Conrad Dubai, a top-class 5-star brand in Dubai.
I hold a Bachelor’s degree and have multiple awards and nominations in recognition of my dedicated work.
I have consistently exceeded expectations through hard work and hunger for learning.
SKILLS SUMMARY
Comprehensive knowledge of laundry practices and procedures.
Extensive expertise in usage of laundry chemicals and equipment.
Sound proficiency in managing the staff, preparing work schedules and housekeeping workflow.
Strong leadership, management, interpersonal, and communication skills.
Excellent monitoring and supervisory skills together with the ability to coordinate with the staff in various activities.
Ability to perform tasks in a group environment with exemplary task management skills.
Proficiency in Symphony Micros hospitality software.
ACHIEVEMENTS AND AWARDS
Celebrity of the Month nomination, for dedicated service, April 2018
5 Year Service Anniversary recognition, July 2018
Celebrity of the Month nomination, for Outstanding Performance, Oct 2017
Recognition for contribution towards Global Week of Service, July 2016
Conrad Celebrity of the Month Winner, for Outstanding Performance, May 2014
Conrad Celebrity of the Month Nominee, for professional service, November 2013
Certificate for contribution as part of Pre-opening team, 2013
96 Hours of Cross Training in Laundry – Supervisor, at Conrad Dubai
EMPLOYMENT HISTORY
Conrad Dubai
Laundry Supervisor
2016 - Present
Laundry Tailor (Pre-opening team member)
July 2013 - 2016
Responsibilities:
Oversee the implementation of laundry standards and procedure.
Maintain a current and thorough knowledge of all laundry system.
Developed schedule and directed workers engaged in receiving, marking, Washing, and ironing and linen in laundry to provide quick and efficient.
Open and close the shift and ensure effective shift handover.
Perform quality inspections.
Dealing with supplier for uniform, shoes
Ordering of Chemicals & uniform & shoes through (Birch Street).
Conducting linen & uniform inventory every 3 month.
Keeping track to sending linen and receiving linen from outsource laundry (ILS).
Ordering of laundry chemicals as monthly basis through (Birch Street).
Liaise with housekeeping for guest and hotel requirement.
Manage all special requests made by guest and handling complains.
Need to have complete knowledge of room types, layout and facilities.
Supervise laundry storage area and maintain stock levels.
EDUCATION
Bachelor’s degree (B.Com Computers)
Andhra Pradesh University
Year 2003 - 2006
Higher Secondary Certificate (12th standard)
Andhra Pradesh Board
Year 2003
Senior Secondary Certificate (10th standard)
Andhra Pradesh Board
Year 2001
DECLARATION
I hereby declare the above given information is correct & complete to the best of my knowledge & belief.
Gopi Manthena
****.********@*****.***
gopimanthena
https://www.linkedin.com/in/gopimeena-manthena-92aa42b7/
Dubai, UAE
Language Skills
English, Hindi, Telugu
Personal Attributes
I am an excellent communicator, with a friendly personality
I am very comfortable interacting with and helping guests
Self-confident and motivated to take up challenging assignments
Capable team player to work with people at all levels with strong interpersonal and communication skills
Passport Details
I hold an Indian Passport
Passport No: L2499155
Date of expiry: 13/05/2023
Personnel Details
Nationality: Indian
Marital Status: Married
Date of Birth: 22/08/1985
Professional References
Can be provided on request
GOPI MANTHENA
Laundry Supervisor
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