Assistant Service
Resume:
PAUL DOUGLAS LAWRENCE
*********@*****.***
Dickinson TX 77539-6372
CAREER OBJECTIVE:
I am interested in a career in Data Entry and the Information Technology Field where I can utilize the knowledge and skills I have acquired in college and from my previous careers.
EDUCATION: Stephen F. Austin State University, Nacogdoches, Texas
Bachelor of Business Administration - 1987
Major: General Business Minor: Health Education
Concentrations in Data Processing and Management.
EMPLOYMENT:
JUN18 To Present Action Personnel, INC, Galveston, Texas
OCT18 To JAN20 TABC Tax Agent-Temp. Responsible for collecting taxes on liquor and cigarettes.
DEC 1999 To MAY2000 Four Seasons Hotel, Houston, Texas
On Call Banquet Server. Responsible for setting tables with a creative
flair and ensuring proper mis-en-place. Giving dependable and
punctual service worthy of a five-star Hotel.
SEP 1989 To Present SOUTHWEST AIRLINES, Dallas, Texas
JAN 1991 To Present Flight Attendant. Responsible for cabin service and safety and
administrating FAA policies and FAR’s along with Company policies.
Extensive customer service and contact.
APR 2015 To Present Electronic Flight Bag Tester. Tester of EFB and instructor to F/A’s on usage and policies.
SEP 2000 To FEB2002 Co-Heart (Inflight Training). Responsible for online training and
administrating FAA and Company policies along with FAR’s.
APR 1999 To JAN2004 Flight Attendant Recruiter. Responsible for recruiting and interviewing
new Flight Attendants.
AUG 1995 To AUG 1996 Bata Tester. Tested new Flight Attendant bidding program. Uploaded and downloaded monthly bid
results. Also gave one-on-one product support and phone support.
APR 1994 To MAR 1997 TRANSPORT WORKERS UNION For The Flight Attendants
of Southwest Airlines. Officer-First Vice-President. Responsible
for grievances and the grievance procedure and contract administration.
APR 1992 To DEC 1992 Training Coordinator (Inflight Training). Responsible online training
and administrating FAA and Company policies along with FAR’s.
SEP 1989 To JAN 1991 Customer Service Agent. Responsible for ticket sales and gate operations
and administrating FAA and Company policies along with FAR’s.
Extensive customer contact and service.
FEB 1989 To SEP 1989 METROPOLITAN SAVINGS, Dallas, Texas
Teller. Responsible for teller transactions, cash drawer, and banking product sales. Extensive customer contact.
1988-1989 AMERICAN FEDERAL BANK, F.S.B., Dallas, Texas
Savings Counselor. Responsible for opening new accounts, verifying deposits and running teller transactions. Extensive customer contact.
1987-1988 SUNBELT NATIONAL MORTGAGE, Dallas, Texas
Warehouse Banking Assistant. Responsible for transferring money and monitoring the location of mortgage notes. Use of P.C. and programmed in Fox-Base Plus.
STEPHEN F. AUSTIN STATE UNIVERSITY, Nacogdoches, Texas
1986-1987 Records Processor (Purchasing).
1985-1987 Summer Orientation Assistant.
1984-1985 Data Entry Clerk (Student Health Clinic).
ACTIVITIES:
Bay Area Rugby Football Club
Houston Roughnecks Rugby
S.M.U. Rugby Football Club 1987-89, Match Secretary
The Residence Hall Association 1982-85
Alpha Kappa Pi (Professional Business Fraternity) 1985-87
Student Government 1985, Treasurer
S.F.A. Rugby Football Club 1983-87
INTERESTS: People, travel, rugby, and working with computers.
REFERENCES: Available upon request.
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