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Resources Manager Training

Location:
Phoenix, AZ
Posted:
December 19, 2020

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Resume:

Kelly J. Yahner

570-***-**** *****.******@******.***

**** *. ********** *****

Casa Grande, AZ. 85122

Human Resources Partner

Learning & Development Organizational Development

Leveraging continuous improvements and innovation to drive business growth and success.

Accomplished thought leader with distinguished experience leading people, processes, and systems to positively impact bottom line performance. Draw on versatile experience spanning learning and organizational development, complemented by a successful executive career to meet precise objectives. Leverage a people-first approach to navigate through challenging and complex business situations, exceeding expectations by providing the tools and resources to maximize potential and drive operational excellence.

Highlights of Expertise

Leadership Alignment and Coaching

Training and Performance Planning

Learning Measurement & Evaluation

Program Management / Development

Learning Management System (LMS)

Theories & Principals of Learning

Continuous Improvement Initiatives

Organizational Effectiveness

Professional Development / Coaching

Delivery Methods & Retention Strategies

Talent Management

Diversity and Inclusion

New Hire Orientation / Onboarding

Employee Development / Engagement

Education & Credentials

Bachelor of Science in Elementary Education

Slippery Rock University

Professional Development / Certifications

Graduated High Honors in a one-year Management Development Program

Completed Certified Assessors Training

American Red Cross CPR/FA Trainer

Career Experience

Keystone Job Corps / Adams & Associates

Career Technical Training Manager (2017 to 9/22/20)

Harmonize business and human resources strategies to support overall organization objectives, overseeing the Service Trades and Work-Base Learning Service Trades and Construction Trades. Engage with the senior leadership team, providing recommendation regarding organizational design and change management initiatives to establish and align structure. Implement systems and processes, while providing executive leadership to drive growth, innovation, and continuous improvements.

Defined and implement streamlined systems to establish a performance calibration process and protocol; resulted in the consistent administration of talent and performance management practices.

Built leadership capabilities across multiple teams; established talent roadmap, created detailed competency model program, and developed curriculum to assist employees build complimentary soft skills.

Designed training programs, overseeing development while incorporating operational efficiency and performance objectives into programs to increase quality and shorten training life cycles.

Exemplified core leadership values, identifying and addressing internal issues that dramatically impacted employee morale and retention rate across global member firms and businesses.

Human Resources Manager (2016 to 2017)

Served as an advisor, leader, and mentor, liaising with service areas regarding human resources functions for approximately 120 team members. Created training programs, focusing on improving engagement across multiple departments. Collaborated with department heads to analyze performance metrics and conduct needs assessments to create process improvements and support organization objectives.

Collaborated with department heads to analyze performance metrics and conduct needs assessments to create process improvements and support organization objectives.

Acted as a subject matter expert, providing counsel to business leaders regarding compensation / benefits administration, recruitment / retention, and the development of training programs.

Director, Training & Education (2012 to 2016)

Administered all aspects of academics, career technical training, career prep, counseling, and career transition. Evaluated program operations and created high-quality, engaging learning solutions; utilized a variety of format while remaining focused on program objectives and promoting long-term retention for improve learner performance on the job.

Managed and fulfilled training requests for store teams; assessed training needs and gathered data on expected outcomes to determine best resources within budget to achieve the desired outcome.

Contributed to academic development and career transition programmes; ensured a comprehensive understanding of position requirements and company policies.

Coached faculty concerning student readiness; conducted assessments, facilitated trainings, improved communications, and translated action plans into strategies.

Additional Experience

Residential Living Manager / Human Resources Manager, Keystone Job Corps (12years)

Human Resources Manager, Hazleton Nursing & Geriatric Center (5years)

Certified Home Health Aide, Community Nursing Service

Substitute Teacher, Cambria Heights School District

Credentials

Professional Affiliations

Board of Directors - American Red Cross Hazleton Chapter

Career Success Standard Chairperson

Diversity Chairperson

Honors & Accomplishments

Recognized as the #1 Human Resources Office for 10 years

Celebrating Excellence Award as Staff Member



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