Andrena Nielsen
661-***-**** Palmdale, CA ***** *******.*******@*****.***
Profile
Experienced in customer service, administrative and healthcare industry. Proficient at problem solving and conflict resolution. Ability to sustain a positive attitude while working in a strenuous work environment. Highly energetic and enterprising.
Skills
• Scheduling Patient appointments
• Organization/ Verbal and written communication
• Answering and routing calls
• Data entry skills
• Adept in Technology
Experience
Sept. 2017 – Present
Electronics Team Lead [Marketsource] - Lancaster, CA Records data of each employee, including such information as weekly absences, amount of sales or production. Leading and managing a team of 6. Updating weekly and monthly reports, auditing files and tracking compliance.
Jan. 2018 – June 2019
Ultrasound Pros Clinic – Lancaster, CA
Scanned Abdomen, Appendix, OBGYN, Small Parts and Vascular. Performed general administrative tasks including faxing, verifying of insurance, and managing patient records. Scheduled patient appointments/ assisted in patient transportation. Recruiting, training, and supervising junior staff. Proper transportation of chemicals and medical waste.
Education
• Highschool Diploma -June 2014
• Ultrasound Certificate -June 2018
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