Objective

Hopeful for a flight dispatch position on the east coast and leveraging 3+ years of experience in the aviation industry for a position to solve problems creatively in a challenging position.

Work Experience

Pacific Coastal Airlines – Licensed Dispatcher Richmond, BC

November 2019 – Present

Ensure that flights are safely and efficiently planned and monitored in accordance with established standards and regulations

Continuously monitor weather conditions; provide route/weather analysis to Flight and Ground Crew as required

Generate flight plans and issue flight forecasts as required

Closely monitor all flights in order to maintain an up-to-date flight watch over all flights

Immediately inform Manager, Flight Dispatch of conditions present or anticipated which may cause delays or disruptions to the on-time performance of Company Flights

Delay and/or cancel flights when deemed necessary or advisable for operational reasons

Ensure that all essential information is forwarded to the Captain in a timely manner to ensure a safe and efficient flight

Liaise with Crew Planning/Crew Scheduling regarding crew levels and flight disruptions

Conduct thorough and professional Flight Crew briefings

Pacific Coastal Airlines – Departure Control Coordinator Richmond, BC

June 2019 – October 2019

Responsible for coordinating various operational activities as they pertain to schedule integrity for all day-of scheduled and charter flights

Provide support services to Airport Stations relating to day-of operations to ensure the highest level of customer service is provided

Pacific Coastal Airlines – Ramp Supervisor Richmond, BC

October 2018 – June 2019

Ensure all ramp operations are conducted in a structured, organized, efficient fashion, without sacrificing public safety and/ or quality standards

Ensure smooth operation of computer systems, equipment and machinery and arrange for maintenance and repair work as needed

Investigate and respond to queries, complaints and claims in an efficient and timely manner, restoring customer confidence

Delegate work, prepare work schedules and ensure adequate and efficient staffing

Approve timesheets and authorize overtime hours according to established standards

Encourage team cooperation through briefings and leading by example

Work in conjunction with other departments to ensure on time performance of flights

Pacific Coastal Airlines – Ramp Agent Richmond, BC

January 2018 – October 2018

Sea Land Air – Dispatcher Delta, BC

October 2017 – October 2018

PetSmart – Pet Care Associate/Cashier Richmond, BC

October 2016 – May 2017

DHL – Warehouse Worker Richmond, BC

November 2016 – February 2017

Education

Richmond High Secondary School

Class of 2016 (IB Graduate)

Sea Land Air Flight Center

September 2016 - Current

Thompson Rivers University Open Learning Program

Current

Skills

Transport Canada Dispatch exams successfully completed (FDMET, FDOPS)

Possession of a Vancouver International Airport Restricted Access Identity Card (RAIC)

Previous experience as a licensed dispatcher in the aviation industry

Excellent organizational, time management and multi-tasking skills

Strong computer skills (Web, Excel, Word, AmeliaRes, FliteStar, BlueOne)

Effective and efficient decision making, particularly when under pressure

Restricted Operator Certificate with Aeronautical Qualification (ROC-A)

Accredited Examiner for Restricted Operator Certificate-Aeronautical (ROC-A)

Possess a valid Class 5 Driver’s License

Possess a Private Pilot License for Single Engine Land Aeroplanes

Possess a Class 4 & 5 Forklift License

Languages

English, French, Arabic, Kabyle

References

Available upon request

Contact this candidate