Engineer Software

Mark Hawthorne

Old Bridge, NJ ***** • 908-***-**** • **********@*****.*** • www.linkedin.com/in/markrhawthorne

Senior Software Engineer

Analytical and results-oriented professional offering a depth of experience providing exceptional technological innovations across several business organizations. Armed with well-rounded technical skills, along with talents in applications development, support, and management. Respected leader and mentor, recognized for exemplary work ethic, superior customer service, efficient management, lead-by-example approach, and the ability to influence and motivate high-performance teams to achieve quality results even under highly stressful situations.

Data Analysis

Applications Development

Communication

Software Development

Business Analysis

Customer Service

Team Leadership

Mentoring

Process Improvement

Technical Profile

Operating Systems IBM OS Version 7.4 and below

Hardware IBM System I / IBM iSeries/ IBM AS400

IBM System i / iSeries/AS400 RPG Free RPG ILE RPGLE SQL RPG/400 RPG SQL RPG III RPG II AS/400 Native CL CL ILE COBOL EDI IBM Rational Developer Tools – RDi IBM iSeries Client Solutions IBM Client Access for Windows IBM MQ Series SQL Query/400 PDM DFU FTP SEU SDA RLU DDS SNADS SNA DDM API

Web Technologies HTML DHTML CSS JavaScript AJAX XML XSL XSLT Web Services RPG ILE to Java interfaces and web services

Software Packages LANSA for iSeries LANSA for the Web SYNON CA 2E Cleo EBI 2.4 EDI software Cleo Secure Exchange (AS2 Communications) Cleo EDI Interrogator PTC Integrity SYNON Change Management

Others Microsoft Office 365 Microsoft Visio Microsoft Project Adobe Dreamweaver Adobe Creative Suite Adobe Acrobat XML Spy

Professional Experience

John Wiley and Sons, Inc., Hoboken, NJ October 2016 – September 2020

Lead Solutions Analyst (July 2019 – September 2020)

Provided analysis, solutioning, mentoring, and management of application enhancement work globally for JWS CORE ERP applications using SLDC and Agile with hands-on approach. Led offshore and onsite development teams with enhancements and projects driven by business requests and corporate alignment.

Portfolio Analyst (October 2016 – July 2019)

Managed critical application design and development within global enterprise applications to further align company strategies with existing ERP applications, helping to deliver cost savings and promote future growth.

Tata Consultancy Services, Hoboken, NJ September 2013 – August 2016

Senior Software Engineer Technical Lead (March 2014 – August 2016)

Senior LANSA Developer / Consultant (September 2013 – March 2014)

Managed 2-person onsite and 6-person offshore team to provide service, program enhancements, and company projects for global book project management track of business.

Enhanced efficiency and speed of outside vendor book printing through managing and delivering new book printing print asset delivery system project.

A&S Services Group, LLC (Kinard Trucking Company), York, PA 2011 – 2013

Senior Software Engineer Project Manager Analyst – IBM iSeries

Studied and observed business operations, program requirements, and program specifications throughout development and modification for all existing iSeries applications. Managed company EDI requirements.

The Jay Group, Lancaster, PA 2000 – 2013

Senior Software Engineer Analyst: IBM iSeries

Managed creation and maintenance of all iSeries applications based on conducted business review and analysis of system requirements.

Improved customer service and supported clients through implementation of changes and modifications for new and existing applications.

Additional Experience

Lititz Mutual Insurance Company, Lititz, PA

Senior Software Engineer LANSA Developer Project Manager Senior Technical Advisor

Senior Software Engineer Project Manager Analyst – iSeries, Davis Distribution Systems, Newell, WV

President Owner Consultant – iSeries, Software Associated Technologies, Inc., Jonestown / Ambler, PA

Data Center Manager Account Manager: AS/400, iSeries, Paragon Consulting Services, Inc., York, PA

Director of Key Accounts: AS/400, Norsoft, Inc., Shrewsbury, PA

Management Information Systems (MIS) Director: AS/400, DAS Distributors, Inc., Palmyra, PA

Distribution Software Solutions, Inc., Sea Girt, NJ

Director of Programming Services Project Coordinator Consultant: AS400

Education & Certifications

Computer Programming & Analysis Degree, The Bryman Technical School, East Brunswick, NJ

CLEO – EBI 2.4 Training

LANSA Certification

LANSA Business Partner LANSA Fundamentals LANSA for the iSeries LANSA for the Web Certifications

IBM RPG Certification

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