Operations Executive

SOMU MANI KUMAR REDDY

Phone number: +918********* (tel:+918*********)

Email address: ****************@*****.*** (mailto:****************@*****.***) CAREER OBJECTIVE

To pursue a challenging position with an origination that provides ample opportunities to learn and to contribute towards the success of the organization.

SKILL SYNOPSIS

Monitoring the incoming queries on a daily basis to prepare reports accordingly.

Good knowledge in conducting client reviews, analyzing and providing progressive solutions to clients.

Given training to new hires regarding the process and quality parameters. Proven ability to resolve complex issues with excellent communication, analytical, interpersonal and presentation skills. Worked in coordination with executives and leaders to achieve the targets before deadlines.

Ability to work as a team member or as an individual and confident in serving the best results.

Aligning the project with client organization.

Established new methods to improve the process regarding the quality. Good knowledge in understanding customer requirements and predicting their behavior to improve their experience and satisfaction and increase customer retention.

Ability to learn and understand the process in quick time keeping in mind the requirement and benefits of the end customer.

EDUCATION

Jawaharlal Nehru University Anantapur

08/2014 – 05/2018

Nellore, India

Computer Science and Engineering B.Tech

Sri Siddartha jr.college

07/2012 – 04/2014

Nellore, India

MPC Intermediate

PROFESSIONAL EXPERIENCE

Medi Assist Co.Pvt Ltd

Main Responsibilities & Contributions:

Maintained records of forms entered and checked for quota tracking purposes.

Performed modifications, edits, and deletions to the database based on authorized and approved documents.

Identified problematic data during the entry and comparison process. Interpreted paperwork received and made into required electronic format.

Verifies and logs receipt of data.

11/2018 – 12/2020

Bengaluru, India

Operations executive with 2 Years Experience in Healthcare industry

PROFESSIONAL EXPERIENCE

Skills Gained:

Proficiency in Excel functions, such as creating pivot tables and VLOOKUP.

Strong multi-tasking, attention to detail, and the ability to work independently.

Ability to work in a face-paced team environment and learn quickly. TECHNICAL SKILLS

MS Package Excel, Spreadsheet Typing 60 WPM

Data Entry &

Management

COMPUTER

OPERATION'S

English

Professional

Telugu

Native

LANGUAGES

CERTIFICATES

04/2020

MEDI ASSIST CO.PVT LTD

Posh secure

Achievements

When I'm in engineering, I held a Class Representative in 2014 STRENGTHS

Responsible, Positiveness, Hard Working, Patience

HOBBIES

Exploring distant

lands

Capturing

moments Feeling the music

Playing Cricket

and Kabadi

Contact this candidate