Front Desk Receptionist

Oscar Lopez Bahena

661-***-****; *********@*****.***

Education

California State University Northridge Expected Graduation Date: June 2023

Major: Civil Engineering

Work Experience

Office Manager

Mazda Speech Language Development Center, Valencia, CA January 2019 - Present

Assists director and therapists with administrative support for office providing therapeutic services to clients ages 0 -3 years.

Coordinate weekly treatment schedule, maintaining client files, recording therapy session notes and functioning liaison between guardians and therapists.

Provides translation assistance to Spanish-speaking clientele.

Register new patient information with Microsoft Suite through invoices.

Responsible for receiving medical co-pay and document changes on current medical plans through insurance companies.

Answer multi-line phone and document call logs.

Driver

WeGo, Valencia, CA September 2020 - Present

Ensure consistent and accurate delivery of perishable food items at a timely manner.

Maintain communication with dispatch and customer to resolve any issues at hand through app.

Comply with all road signs while delivering 90-100 packages on a weekend basis.

Perform safety inspection on company vehicle before and after delivery route.

Driver

Freelance Courier – Postmates December 2018 – January 2019

Responsible for accurate delivery of food to customers.

Communication with-in app contact services for any disputes related to service.

Accurately processed order paperwork, payment transactions and executed cash management duties.

Skills

Spanish – Proficient with customer service and most medical related aspects.

Microsoft Suite – Proficient in creating word documentation labels and using excel spreadsheets.

Cash Handling – Familiar with insurance copays and check payments

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