Human Resources

Mikey Aykroid

*** *. ******** **** #*** Tempe, AZ 85282 ********@***.*** 847-***-****

EDUCATION

Bachelor of Science in Communication May 2021

Hugh Downs School of Communication at Arizona State University

• Alpha Kappa Psi – Iota Xi Chapter (Professional Business Fraternity) Sep. 2017-Present

• Society for Human Resource Management Aug. 2017-Present

• New American University Scholar Aug. 2017-Present PROFESSIONAL EXPERIENCE

Client Experience Specialist, Quicken Loans, Phoenix, AZ Oct. 2019-Jun. 2020

• Constructed loan contracts for clients buying used cars in 6 different states through the AVIS automotive campaign

• Completed quality assurance audits for over 200 finalized deals per month

• Initiated mortgage forbearances and deferments for clients affected by COVID-19

• Interacted with clients and informed them of Quicken Loan's COVID-19 Mortgage Relief program Former Titles: Operations Intern

Aquatic Center Coordinator, Gurnee Park District, Gurnee, IL May. 2014-Aug. 2019

• Represented the Gurnee Park District during numerous random aquatic audits sponsored by Jeff Ellis & Associates’

• Attended weekly Recreation department meetings as the sole Aquatics representative

• Facilitated over 50 birthday party and whole facilities rentals and carried out the scheduling and payment processes

• Fulfilled all human resources functions within the Aquatics department, as well as all recognition, employee relation, and onboarding programs

Former Titles: Payroll Manger, Scheduling Manger, Pool & Swim Programs Manager, Lifeguard COMMUNITY INVOLVEMENT

Volunteer, HeartSmartEKG/The Max Schewitz Foundation, Lake Bluff, IL Jan. 2014-Present

• Perform over 100 EKG tests for Northern Illinois high school students per event

• Advocate for cardiovascular health and safety through assisting with volunteer training programs and participate in fundraising events

• Assist in administrative and operational duties and responsibilities when available Vice President of Administration, Alpha Kappa Psi – Iota Xi, Tempe, AZ May. 2018-Dec. 2018

• Record weekly meeting minutes and report the documents to 100+ active members and the fraternity’s national center

• Communicate with the fraternity’s national center on the ASU’s chapters current achievements

• Advocate for Alpha Kappa Psi’s philanthropic partners, Hospice of the Valley, the Arizona Association of Foster and Adoptive Parents, and the Best Buddies of ASU, through hands on events and fundraisers Mr. University Chair, Alpha Kappa Psi – Iota Xi, Tempe, AZ Dec. 2017-May. 2018

• Led the main event planning for an all-male beauty pageant consisting of 8 contestants from various student organizations

• Negotiated appropriation prices and assistance with the Undergraduate Student Government and the Business School Council

• Advocated for the Best Buddies of ASU and raised over $1,170 for their organization SKILLS

• Excellent Written & Verbal Communication Skills

• SalesForce

• 2016 Microsoft Office Specialist Certifications

o Word (core), Excel (core), PowerPoint, Outlook

Contact this candidate