Administrative Assistant

Susan Risch

South Milwaukee, WI *****

414-***-**** adit92@r.postjobfree.com

ADMINISTRATIVE ASSISTANT

Proactive and detail-oriented Executive Assistant with experience coordinating, planning and supporting daily operational and administrative functions. Demonstrated success facilitating and promoting efficiency and productivity while enhancing profitability. Innate ability to handle multiple tasks simultaneously and meet deadlines. Results-driven professional who works well independently with minimal supervision. Key skills include:

Organizational Skills

Team Leadership

Customer Service

Problem Resolution/Research

EXPERIENCE

Northern Trust Bank 2000 - 2020

Senior Teller

Greet and direct clients, visitors and vendors.

Assist banking staff with a variety of clerical projects.

Handle shipping, receiving and mail matters.

Maintain proper inventory of supplies, including reordering and dealing with vendors.

Process all client transactions; deposits and withdrawals, check cashing, loan, tax and safe deposit box payments.

Issue cashier checks, sell foreign currency, redeem saving bonds.

Assist other tellers with expertise regarding procedural compliance and complex transactions, perform research to resolve problem situations, communicate with personal bankers and other personnel to aid in processing transactions.

Develop training plans for staff, assist clients with account inquiries, balance and reconcile cash drawer, ATM and vault

Conduct audits, cross sell other products and services, prepare reports, maintain all required logs.

Manage personal calendar. Assist with managing shared calendar.

Correspond via email and traditional mail with customers and co workers.

Used MS word and Excel.

ADDITIONAL RELEVANT EXPERIENCE

Sales Assistant/Receptionist - Lamar Outdoor Advertising

Director of Volunteer Services/Executive Secretary - Camp Heartland

Benefits Administration Clerk - Manpower International

EDUCATION AND TRAINING

MATC, Business/Office/Computer Courses

Music Major, UW – Milwaukee (Incomplete)

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