Manager Sales
Resume:
Margaret Chua
Nottingham MD, 21236
********@*****.***
Professional Experience
Experienced Senior Sales Manager with a demonstrated history of working in the hospitality industry. Skilled in Yield Management, Hotel Management, Revenue Analysis, Hospitality Industry, and Tourism.
Royal Sonesta Harbor Court
550 Light St. Baltimore, MD 21202
October 5, 2015-April 3,2020
Senior Sales Manager
• Handles all markets (21 rooms and more on peak) in the Southern Half of the United States with the exception of MD/DC/VA. For MD/ DC/VA – associations and SMERF Market.
• Handles International Group Business ( 21 rooms and more on peak) Royal Sonesta Harbor Court
550 Light St. Baltimore MD, 21202
May 31, 2012-October 4, 2015
Sales Manager
• Handles Associations, Non-Profit Organizations and Government ( 21 rooms and more on peak)
• All Citywide Events
InterContinental Harbor Court Baltimore
550 Light St. Baltimore MD, 21202
January 30, 2008 – May 30, 2012
Sales Manager
• Handles all markets up to 20 rooms on peak
• Handles social room blocks
Responsibilities:
• Actively prospect and establish client base of target market.
• Secure business for the hotel by direct outside and inside selling and to ensure that room night sales and revenue goals are met or exceeded.
• Negotiate details of the contract to include: guest room rates, meeting room rental, function space, and/ or hotel services within approved booking guidelines. Accurately produce and /or review sales contracts, rate agreements and/or banquet/ catering event orders
• Handle inquiry calls and provide accurate client proposals in a timely manner.
• Promote teamwork and quality service through daily communication and coordination with other departments for upcoming groups and events.
• Arrange and conduct special events, site inspections, off-site presentations and entertain potential clients.
• Maintain client files and update information daily. Produce monthly sales-related reports and sales forecasts for assigned areas of responsibility
• Attend and represent hotel at trade shows and conventions and or/ participate in sales trips to key feeder markets
• Follow-up with clients regularly during and after departure to ensure satisfaction and secure future bookings
• Interact with outside contacts: guests, professional organizations and community groups
• Assists in developing and implementing sales plans, annual budgeting and planning process
• Serves as " manager on duty" as required
InterContinental West Miami
2505 Northwest 87th Ave., Doral, Fl 33172
December 2005- January 2007
Group Sales Coordinator
Responsibilities:
• Reports directly to the Director of Sales and Marketing
• Prepares group reports to include but not limited to: Corporate Production Report, Ventaja Real, Sales Meetings Reports, RFP's
• Coordinate, details and executes group events
• Prepares and facilitates group resume meetings on upcoming groups
• Attends Banquet Event Order Meetings on groups being handled
• Oversees and orders supplies needed by the Sales Department
• Manager on Duty Responsibilities as assigned
Mix Media Corporation
Unit 6003 Madison Square Bldg.
2574 Taft Ave.
Manila, Philippines
September 2002-September 2005
Admin and Operations Manager
Responsibilities:
• Oversees all aspects of operations and serves a middleman between management and staff
• Supervises production department making sure that all orders are processed, printed and delivered on a timely manner
• Coordinates with Purchasing Department so that all inventories requested are received, accounted for and available for immediate client requirements
• Participates at year end company planning and come up with strategies to maximize profit
• Responsible for the hiring, training, motivation and evaluation of all office employees
• Collects and interprets financial and operating date and prepares financial business report to the general manager
Floral Strokes
Unit 7004 Madison Square Bldg.
2574 Taft Ave.
Manila, Philippines
June 2000- September 2002
Admin and Operations Manager
Responsibilities:
• Performs all duties specified in Mix Media Job Description
• Canvasses and orders stocks
• Conceptualizes quarterly visual merchandise
• Represents company in exhibits, tradeshows and other industry functions
• Prospects, presents and close client sales
The Heritage Hotel Manila
Roxas Blvd. cor Edsa P.O. 454,
Pasay City, Philippines
October 1999- January 2000
Banquet Sales Secretary
Responsibilities:
• Performs general administrative duties
• Prepares Banquet Event Orders
• Coordinates with different departments and suppliers for event requirements
• Handles telephone and walk in inquiries
Education:
Post Graduate
De La Salle University - College of St. Benilde
Taft Ave., Manila Philippines
Diploma Program in Marketing Communications Management Date Started: October 26,2002
Date Graduated: September 27, 2003
College
St. Scholastica's College
Leon Guinto St., Manila Philippines
Bachelor of Science in Commerce Major in Marketing Management Date Started: June 1995
Date Graduated: March 1999
High School
St. Paul College
Paranaque City, Philippines
Date Graduated: April 1995
Elementary
St. Paul College
Paranaque City, Philippines
Date Graduated: March 1990
Achievements:
Manager/ Supervisor of the 3rd quarter 2006 nominee InterContinental West Miami
Manager of the Quarter ( 2nd
Quarter, 2013)
Royal Sonesta Baltimore
Manager of the Year (2013)
Royal Sonesta Baltimore
100% Achiever of the Year Award ( 2013)
Sonesta Sales and Marketing Award
100% Achiever of the Year Award (2015)
Sonesta Sales and Marketing Award
100% Achiever of the Year Award (2016)
Sonesta Sales and Marketing Award
Manager of the Quarter ( 4th
Quarter,2017)
Royal Sonesta Baltimore
100% Achiever of the Year Award (2017)
Sonesta Sales and Marketing Award
Contact this candidate