Sales Service

Miguel Lopes

Raleigh-Durham-Chapel Hill Area

adit3c@r.postjobfree.com +1-408-***-****

linkedin.com/in/miguellopespt

Summary

Miguel started in 1999 as a so ware developer and in 2002 he co-founded a network solution provider in West Africa. Further on, in 2007 he co-founded what would be the first Wi-Fi ISP in Cape Verde and the first company to break a 21 years local telecom monopoly. Five years later, Miguel accepted the invitation from Ezelink Telecom to revolutionize the company strategy in the Intelligent Hotspot, IoT and Smart City solutions as Director of Technology. During his tenure at Ezelink Telecom, the company launched several innovative unique products that did not go unnoticed and made Ezelink one of the references for Wi-Fi and Smart City solutions in the region. Since 2015, Miguel has been working in Silicon Valley and been involved in several projects to help Service Providers monetize their voice business by finding the best intersection point between real-time communications, collaboration, IoT, Machine Learning, and Ai. Currently, he is Vice President of Product Line Management at Vidyo an Enghouse Company. His career also includes participation in the United Nations ESCAP as part of the regional connectivity task force and young entrepreneurship.

Experience

VP Product Line Management

Vidyo

Feb 2020 - Present (9 months +)

Vidyo products offer the best in class video conferencing experience supported by cutting edge technology, which translates into over 100 technology patents. With a proven track record, Vidyo serves thousands of healthcare, financial, and federal entities with secure video collaboration. My central role is in a matrix environment work with the product, engineering, marketing, and sales teams to define the Roadmap and grow the existing Vidyo product lines.

Also, drive the entire process from conceptualization, requirements, GTM strategy and Roadmap on a new product line which will merge UCaaS, CCaaS, and CPaaS in a single multi-tiered and multi-featured API centric platform hybrid solution, capable of tackling both the cloud and on-premise scenarios and address business real-time communications and collaboration challenges globally. As part of my role, I am also responsible for identifying and managing key partnerships, creating an ecosystem of partners that will enrich our product lines with features such as AI, ML, Analytics, and accelerate innovation. VP Product Line Management

Dialogic

Feb 2017 - Feb 2020 (3 years 1 month)

Dialogic helps service providers, application developers, and enterprises build and deploy on agile networks. We’re a leading provider of cloud-optimized real-time multimedia processing solutions, customizable applications, and network infrastructure solutions. We help 48 of the world’s top 50 mobile operators and nearly 3,000 application developers deploy on agile networks. As the PLM I am responsible for several product lines (Unified Communications and Voice/Video Applications such as CCaaS and CPaaS) roadmap, P&L and Miguel Lopes - page 1

ensuring that all teams (engineering, marketing, sales & operations) are aligned with the product's vision and market requirements. One of the primary requirements for all my products is to enable them as cloud- native applications that offer an API Centric architecture. The end goal is a highly distributed microservice architecture capable of mass scaling instantly, translating into exponential revenue growth. As part of my role, I am also managing key partnerships with different application providers that can add Artificial intelligence, Big Data and Machine Learning capabilities to our Products by leveraging their expertise to introduce workflow automation and enhanced interactions between the application and the user. Dialogic was acquired by Enghouse Systems in January 2020 and my division merged with Vidyo. VP Product Line Management

Cataleya Private Limited

Jul 2015 - Jan 2017 (1 year 7 months)

Cataleya develops and deploys intelligent networking technologies for network operators, application providers, and 4G and LTE service providers. The invitation was to drive the company's technological strategy in creating new meaningful products that solve real problems in the IP voice segment. Own the product roadmap strategy in terms of market segments to address and technologies to use. Act as the bridge between R&D, Marketing and Sales ensuring that the information and processes flow across all departments and ultimately improving the end product and service to the customers. During this period I have spearheaded the implementation of unique features like Machine Learning Fraud detection, Big Data analysis, and VoWiFi by establishing key partnerships to be able to offer a turnkey service to the Mobile Service Providers. Director of Technology & Business Development

EZELINK

Apr 2012 - Jun 2015 (3 years 3 months)

Ezelink Telecom is a lead provider of Smart City applications using Wi-Fi as the primary communication channel. My responsibility was to drive the company into new areas, and markets, namely Smart Cities, IoT, and Business Analytics through the use of more modern technologies such as cloud-native applications, web scaling, big data, and machine learning applied in the Wi-Fi context. Built and managed a team of 30 R&D engineers and acted as a solution architect and product manager for new products based on market trends and requirements. Owned the features and roadmap of the new product from end to end supervising and participating in the implementation and a erward in the sales strategy and real-world applicability. During my time in Ezelink, the company experienced a noticeable growth both in revenue and market share. Associate Member - United Nations ESCAP - EBAC, Task Force Regional Integration and Connectivity

United Nations ESCAP - Economic And Social Commission for Asia and the Pacific Nov 2013 - Apr 2015 (1 year 6 months)

Consisting of executives and representatives of leading businesses in a wide range of industries and sectors from across the Asia-Pacific region, the ESCAP Business Advisory Council, or EBAC aims to provide business perspectives on development issues in the Asia-Pacific region to governments as represented in the legislative bodies of ESCAP, in particular (but not limited to) the Committee on Trade and Investment and the Commission and provide advice to the ESCAP secretariat on its programmes and projects. EBAC is presently working to establish a regional Sustainable Business Network, consisting of the following two task forces: (1) green business, and; (2) social enterprises and micro, small and medium-sized enterprises Miguel Lopes - page 2

(MSMEs). BAC recently established two additional task forces dealing with inclusive trends in trade, investments and finance and inter regional connectivity respectively. CEO / CTO / Founder

Mar 2008 - Apr 2012 (4 years 2 months)

Cabocom S.A. has two areas; one is the IT consulting, the other is WiFi ISP, it started in 2008 a er getting the ISP license in Cape Verde and became the first company to break a 20-year monopoly in Cape Verde. Designed the network and services architecture, lead the team that developed the in-house OSS/BSS systems for authentication, security and business management. My primary duties were to drive innovation by creating new services leveraging the Wi-Fi technologies that would increase the subscriber base and revenue streams. During the course of 4 years, Cabocom went from a small provider to the 3rd largest private network in Cape Verde. In 2010 Cabocom was one of the first Wi-Fi ISP’s to have all the OSS/BSS hosted as a cloud service which allowed a frictionless expansion of their network coverage and services anywhere in the country. The company was sold in 2014 and still operates in Cape Verde as one of the main alternatives to the incumbent service provider. I was until April 2018 an active member of the board. CTO / Founder

N-Gate Lda.

May 2002 - Mar 2008 (5 years 11 months)

N-gate was a company that focused on IT Consulting. Started in 2002, with a tiny team and in just less than two years got more than 70% of Sal Island market. Reported only to my business partner that had 50% shares also. Managed both sales and professional services team. Founded the company along with my partner and was responsible for all the IT projects. While my business partner was responsible for all the commercial area, I was responsible for managing dozens of different company networks, ensuring for a reliable and professional service that helped this company grow significantly just in 3 years. We implemented some keystone projects that became standard for other IT companies that came later. The company was successfully sold in 2008. Education

Escola Superior de Tecnologia e Gestão

Bachelor's degree, Computer So ware Engineering

2000 - 2005

Student Association member in the IT department.

Skills

Product Strategy • Technology Roadmapping • Entrepreneurship • Project Management • WiFi • Business Development • Telecommunications • Network Architecture • Business Strategy • Product Management Honors & Awards

Invited Speaker: Innovating through Technology in the “New Dubai”: Creating new business models, targeted marketing platforms for brands and customizable experiences for mobile users - Hong Kong University -- MBA Program - Business Lab Feb 2013

“It is a great Honour to have Mr Maher Zarooni and Mr Miguel Lopes from Swiss Bureau Projects Supply (SBPS) to be our guest speakers for The BusinessLab – Hong Kong University, Faculty of Business and Economics, Miguel Lopes - page 3

MBA Programme (http://www.mba.hku.hk/fulltime/businesslab.cfm), and for the Business Leader Series programme.

The portfolio of innovative initiatives SBPS is implementing in UAE - one of the most technologically advanced cities in the world - together with the curriculum in the areas of entrepreneurship and Information Technology of both guest speakers will definitely be of great value to the MBA students of Hong Kong University.” Gulf Capital SMEinfo Awards Finalist - Gulf Capital SMEinfo Aug 2013

The Gulf Capital SMEinfo Awards Programme recognises success, growth & innovation in business. It provides a platform for SMEs to raise their profile, brands, products & services. Swiss Bureau Projects Supply was shortlisted as one of the 7 top companies out of thousands of participants in 5 different categories. Corporate Sponsor Speaker 2013/2014 MBA Class - Hong Kong University MBA Business Lab

Sep 2013

Invited company to be a part of the HKU MBA business lab program 2013/2014. Miguel Lopes will be leading the student group that will undertake Swiss Bureau Projects Supply products in order to implement a successful business plan, simulating a potential company expansion to the southeast Asian market. Jury Member: HKU MBA Business Lab Finals 2013 - Hong Kong University Dec 2013

Entrepreneurs, investors and business people with sector-specific experience offer a real-world perspective on student projects. Invited guest speakers act as both a ‘reality check’ and a source of potential networking opportunities for the student teams. - See more at: http://www.mba.hku.hk/fulltime/academics/business-lab Invited Speaker: Market Analysis and Benchmarking - Hong Kong University - MBA Programme - Business Lab

Oct 2014

I would like to thank you for the excellent performance of Miguel whilst representing your company at the Business Lab Program – HKU MBA.

The themes discussed were of great interest and value to the students – it was a 3-hour session where the attentiveness and participation were at very high levels throughout. For the 3rd time, it was a pleasure to have welcomed your session for the Business Lab 2014 program – 3rd edition.

Invited Speaker: Smart cities sustainability and the Wi-Fi role in them - Wireless Broadband Alliance

Oct 2015

Smart cities are not smart without connectivity. That fact is that you need an infrastructure that is easily accessible to everyone. Wi-Fi became the butter over the bread for the smart city concept. Inexpensive

(compared to other mediums) and constantly evolving. Government and private entities need to find a way to deploy the infrastructure and at the same time make is sustainable. The solution would come from turning your smart city network into a multipurpose network, combine multiple parties which can generate revenue to sustain the network.

Miguel Lopes - page 4

Best Unified Communications Innovation Award - Global Carrier Awards Oct 2018

Taking place as part of Capacity Europe 2018, The Global Carrier Awards will unite 400+ industry leaders from across the international carrier community and award products that made an impact in the Telecom Industry Invited Speaker: API Days Zurich - API Days

May 2019

To truly disrupt the existing business communications model, you need to treat calling, conferencing, and messaging as a starting point and then look beyond that. Innovation comes from products whose architectures are designed for forging alliances with other industry players, allowing the sum of their collective expertise to shi the collaboration and productivity paradigms and break new ground. Invited Speaker: Global Carrier Community Event Berlin - Global Carrier Community May 2019

Leveraging the convergence of AI, Machine Learning and IoT in real-time communications. How affordable access to these technologies in a cloud model, low latency and gigabit capacity is disrupting the real-time communications paradigm.

Best Online UC Provider - Global Carrier Community Apr 2019

Carrier Community, an exclusive global industry-networking platform for wholesale telecom service providers successfully hosted its 3rd annual CC-GLOBAL AWARDS. More than 100 guests attended the exclusive event with 24 winning companies celebrating their achievements. The CC-Global Awards were presented at the Central and Eastern Europe ( CEE )2019 GCCM on May 14th 2019 at BESL Meistersaal Berlin. The awards recognized innovations and achievements among telecom wholesale operators and ecosystem partners around the globe and were independently judged by a panel of 13 telecoms analysts and experts from the industry.

Miguel Lopes - page 5

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