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Product Manager

Location:
Denver, CO
Posted:
December 18, 2020

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Resume:

Janani Pillapakkam (Jan) Broomfield, CO adiszp@r.postjobfree.com 630-***-****

PROFESSIONAL EXPERIENCE

Product Manager Global Payments Inc Broomfield, CO Jan 2018- March 2020 Drive product strategy, vision, development, and vendor management across 4 Value added services and 3 Merchant Reporting Products

• Collaborate with sales, operations, and engineering to identify and deliver new features to enhance product portfolio

• Drive product strategy including roadmaps, go-to-market strategies, and messaging

• Vendor management for 3rd party products- relationship, product development, pricing, and contracts

• Design, development, and execution of pilot programs to evaluate and test new Value-added services candidates

Key Achievements

• Worked cross functionally to integrate the two versions of the merchant subscription product (legacy

+acquisition) to streamline customer experience and a $5M revenue stream

• Implemented automation of key onboarding and customer engagement features resulting in cost savings of 3% and increase in customer engagement of 10% YoY

• Sunset a legacy product that created an annual savings of $130,000

• Negotiated with a vendor for a 20% discount which created annual savings of $800,000 Product Manager Level 3 Communications Broomfield, CO Jun 2014- Dec 2017 Managed lifecycle, roadmap, and P&L of VPN Analytics product and supported data-driven research for VPN and Internet Products

Key Achievements

• Worked with Engineering, Marketing and Sales teams for Lifecycle management of Application Performance Management (APM) that provides end to end SLA Analytics for VPN customers

• Launched the product in key Asia Pacific countries with legal and regulatory hurdles that led to additional annual revenue of $2M (20% increase YoY)

• Defined use cases for go-forward Reporting product capabilities based on interviews with Sales, Engineering and Customers (Voice of Customer), industry trends and competitive landscape Sr.Product Analyst (VPN and Internet Products) Level 3 Communications

• Designed, developed, and maintained Tableau data visualization dashboards on Sales, Revenue, Price compression trends and other KPIs (metrics)

• Deeper exploratory analysis on key performance issues (such as attrition, attach rates, retention, sales funnel, and discounting trends) and sales behavior Product Marketing Intern Product Marketing Intern Covidien Ltd Boulder, CO May 2013- Apr 2014

• Worked with 4 cross functional teams to gather requirements and led the Product development effort of a Cloud Hosted sales tool which brought a cost savings of $150,000 per year

• Analyzed the market and created a competitive matrix to understand the competitive landscape and better position the healthcare analytics product

• Collaborated with Marketing Communication to create sales enablement tools on value proposition and competitive positioning by Hospital area of care and by buyer persona

• Developed a framework to measure Sales drivers and analyze gaps Software Engineer (Automation QA Clients: BoA, Nielsen, CVS Pharmacy) India Jun 2006-Jul 2010 EDUCATION

MBA University of Colorado at Boulder (Leeds School of Business) May 2014 Bachelor of Engineering (Electronics & Communication) Anna University, India May 2006 Technical skills: Tableau, Excel power user, SQL, C, HTML, XML, VB Script, Adobe Photoshop, QTP, ALM Framework: Agile, Waterfall, Prioritization



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