Assistant Medical

MEGAN

BOUDREAUX

THIBODAUX ***** // 985-***-**** // ***********@**.***

SUMMARY STATEMENT

An energetic Office Assistant, bringing 11 years experience as an assistant in a fast-paced workplace implementing office policies and procedures. Proven excellent customer service and multitasking skills, extensive knowledge of office policies and procedures. WORK EXPERIENCE

RECEPTIONIST / BILLING CLERK // THIBODAUX MEDICAL CLINIC, THIBODAUX // SEPTEMBER 2007 - SEPTEMBER 2008 & JULY 2017 - FEBRUARY 2020

- Verify patient’s insurance information and assist patients in determining their financial responsibility.

- Coordinated with outside agencies and third parties

- Resolved client's billing issues

- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations

- Process and post accurate charges on a daily basis.

- File claims to the patient’s insurance company.

- Maintain up to date CPT, ICD-9 and ICD-10 codify

- Assists with patient scheduling and maintains patient records in Electronic (ECW) & paper medical records system.

- I efficiently provide basic office administrative support tasks such as answering phone, mailing, faxing, sorting, filing, etc.

- Follow HIPAA regulations. Order from two suppliers to maintain inventory. OFFICE PERSONNEL / CO OWNER // KEEP IT UP LLC, RACELAND // SEPTEMBER 2008 - AUGUST 2016

- Processed invoices, mail, ordered supplies, processed expenses and maintained calendars.

- Answered phones, processed expense, and budget management for office

- Reviewed customer's complaints and initiated solutions in an effective and timely manner SERVER // CRISTIANO RISTORANTE, HOUMA, LA // OCTOBER 2012 - SEPTEMBER 2013

- Anticipated and fulfilled guest needs and requests.

- Followed proper plate presentation and garnished set up details.

- Up-sold wines, liquors, and five course meals with professional appearance and mannerism.

- Took orders, presented and explained specials, offered information, and made suggestions about the menu.

RECEPTIONIST // BAYOU COUNTRY CHILDREN'S MUSEUM, THIBODAUX // DECEMBER 2017 - JULY 2017

- Enforce museum safety rules and guidelines.

- Maintain current knowledge of Museum programs and events to share with visitors.

- Reset, restock and maintain cleanliness of the Museum throughout the day as needed.

- Help set up for birthdays, programs and special events.

- Participate in special events and functions as needed.

- Report any exhibit maintenance issues to the Visitor Services Coordinator/Museum Experience Coordinator.

- Perform additional duties as assigned by the Visitor services Coordinator and Museum Experience Coordinator.

EDUCATION

GRADUATE // THIBODAUX HIGH SCHOOL // MAY 2006

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