Eric Allred
*******************@*****.*** 385-***-**** Lehi, UT linkedin.com/in/ericalonzoallred
SUMMARY
EDI Professional, with 15 years of experience, dedicated to the quality, security and integrity of B2B/B2C electronic data transfers through problem solving, focused attention to detail, extensive knowledge of both healthcare and retail EDI, and friendly customer/client service.
PROFESSIONAL SKILLS
SPS/True Commerce
B2B / B2C
X12 EDI File Types 810/834/835/837/846/850/855/856/997
Trained in HIPAA rules and standards
XML/CSV/API
Sage 500
Mapadoc
FTP/SFTP/AS2
Microsoft Office & Visio
Tech Support
Root Cause Analysis
Troubleshooting
Project Management
WORK HISTORY
EDI/Enrollment Coordinator Apr 2019 – Sep 2020
Dental Select
Evaluate, troubleshoot and process daily EDI enrollment files for dental benefits. This would include sorting through raw x12 EDI data and troubleshooting issues and getting them corrected as needed. Serve as primary link between the business and any data-trading partners.
Sr. EDI Specialist Oct 2016 – Feb 2019
Blue Chip Group
Responsible for implementing clients successfully, providing support, analyzing and designing specifications used for enhancements and extensions in EDI applications. Serve as primary link between the business and any data-trading partners.
EDI Client Success Manager Apr 2016 – Jul 2016
DropShip Commerce
Worked directly with retailers & suppliers to collect and analyze data for compatibility with DSCO specifications. Coordinated and monitored the transfer of data to insure a smooth transition through testing, and open communication with clients. Able to troubleshoot mapping issues and provide working solutions for unforeseen challenges that may arise during and after the transfer.
EDI Analyst / System Integration Nov 2014 – Apr 2016
Overstock.com
Assisted in the design and development of an internal system of transferring B2B/B2C data, in accordance to client and company needs (Supplier Oasis). Worked directly with suppliers to analyze needs, used SQL to identify software compatibilities, and coordinated e-commerce, computer-to-computer transactions through FTP/AS2/API connections. Managed the successful transfer of data through excellent communication, organization, and prioritization of tasks.
EDI Configuration Analyst Jul 2014 – Sept 2014
PlanSource
Scrubbed and configured electronic eligibility files for purposes of B2C benefit enrollment. Monitored successful transfer of data while proving technical support during and after implementation. Served as point of contact for clients/brokers to answer questions regarding EDI issues (such as permissions), and troubleshoot problems, as they arose. Provided analytical information for reporting to insure improved internal processes, increased customer service, and training documentation for outsource teams.
Recruiter Oct 2013 – Feb 2014
Professional Recruiters, Inc.
Advancement Coordinator / Recruiter / Trainer Aug 2012 – Jun 2013
C.R. England
Benefits EDI Specialist Jan 2007 – Feb 2012
ADP
Served as point of contact for clients and internal customers to coordinate the successful implementation and/or transfer of benefit data, especially during periods of open enrollment. Performed root cause analysis of data transfer to resolve issues and make recommendations of process improvement. Strong ability to build trusted relationships with clients through consistent communication and anticipation of client needs. Complete understanding of Benefit Administration.
EDUCATION
Bingham High School – Diploma
Utah Valley University - Completed Courses in Communication
VOLUNTEER SERVICE
LDS Missionary Jun 1996 – Jun 1998
Rochester, NY