Eric Allred

adisnt@r.postjobfree.com 385-***-**** Lehi, UT linkedin.com/in/ericalonzoallred

SUMMARY

EDI Professional, with 15 years of experience, dedicated to the quality, security and integrity of B2B/B2C electronic data transfers through problem solving, focused attention to detail, extensive knowledge of both healthcare and retail EDI, and friendly customer/client service.

PROFESSIONAL SKILLS

SPS/True Commerce

B2B / B2C

X12 EDI File Types 810/834/835/837/846/850/855/856/997

Trained in HIPAA rules and standards

XML/CSV/API

Sage 500

Mapadoc

FTP/SFTP/AS2

Microsoft Office & Visio

Tech Support

Root Cause Analysis

Troubleshooting

Project Management

WORK HISTORY

EDI/Enrollment Coordinator Apr 2019 – Sep 2020

Dental Select

Evaluate, troubleshoot and process daily EDI enrollment files for dental benefits. This would include sorting through raw x12 EDI data and troubleshooting issues and getting them corrected as needed. Serve as primary link between the business and any data-trading partners.

Sr. EDI Specialist Oct 2016 – Feb 2019

Blue Chip Group

Responsible for implementing clients successfully, providing support, analyzing and designing specifications used for enhancements and extensions in EDI applications. Serve as primary link between the business and any data-trading partners.

EDI Client Success Manager Apr 2016 – Jul 2016

DropShip Commerce

Worked directly with retailers & suppliers to collect and analyze data for compatibility with DSCO specifications. Coordinated and monitored the transfer of data to insure a smooth transition through testing, and open communication with clients. Able to troubleshoot mapping issues and provide working solutions for unforeseen challenges that may arise during and after the transfer.

EDI Analyst / System Integration Nov 2014 – Apr 2016

Overstock.com

Assisted in the design and development of an internal system of transferring B2B/B2C data, in accordance to client and company needs (Supplier Oasis). Worked directly with suppliers to analyze needs, used SQL to identify software compatibilities, and coordinated e-commerce, computer-to-computer transactions through FTP/AS2/API connections. Managed the successful transfer of data through excellent communication, organization, and prioritization of tasks.

EDI Configuration Analyst Jul 2014 – Sept 2014

PlanSource

Scrubbed and configured electronic eligibility files for purposes of B2C benefit enrollment. Monitored successful transfer of data while proving technical support during and after implementation. Served as point of contact for clients/brokers to answer questions regarding EDI issues (such as permissions), and troubleshoot problems, as they arose. Provided analytical information for reporting to insure improved internal processes, increased customer service, and training documentation for outsource teams.

Recruiter Oct 2013 – Feb 2014

Professional Recruiters, Inc.

Advancement Coordinator / Recruiter / Trainer Aug 2012 – Jun 2013

C.R. England

Benefits EDI Specialist Jan 2007 – Feb 2012

ADP

Served as point of contact for clients and internal customers to coordinate the successful implementation and/or transfer of benefit data, especially during periods of open enrollment. Performed root cause analysis of data transfer to resolve issues and make recommendations of process improvement. Strong ability to build trusted relationships with clients through consistent communication and anticipation of client needs. Complete understanding of Benefit Administration.

EDUCATION

Bingham High School – Diploma

Utah Valley University - Completed Courses in Communication

VOLUNTEER SERVICE

LDS Missionary Jun 1996 – Jun 1998

Rochester, NY

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