GIAN CARLO SANTIAGO
SENIOR SOFTWARE QA SPECIALIST MALABON CITY, 1470, PHILIPPINES +639*********
DETAILS
*** ******* **** **., ******* City,
**********@*****.***
Date of birth
January 2, 1991
Nationality
Filipino
SKILLS
Test Requirements Analysis
Test Planning
Test Case Creation
Manual Testing
Functional Testing
Web Testing
Mobile Testing
API Testing
Backend Testing
User Acceptance Testing
ETL Testing
Tableau Testing
Defect Tracking (ALM, JIRA,
Confluence, Monday, Wrike)
SQL
UNIX
Test Traceability Matrix
Robot Framework
Selenium (IDE & Webdriver
Katalon Studio
LANGUAGES
PROFILE
I have been working as a Software QA since 2013 with a demonstrated history of working in the information technology and services industry. Handled multiple types of projects such as e-commerce sites, mobile apps, ETL testing, telecommunication services and online gaming
(gambling) sites with experience in Waterfall and Agile methodologies. I also keep myself updated with the current trends related to software testing to continuously enhance my skills and knowledge.
EMPLOYMENT HISTORY
Senior Software QA Specialist at Citrof Group, WFH July 2020 — Present
Tasks:
• Reviewing and analyzing requirements via Wrike
• Test checklist creation (high-level version of test case)
• Test data preparation
• Manual test execution (functional) for Online Cock Fighting sites and using multiple browsers
• API testing using Postman
• Test automation script creation using Robot Framework for regression tests
• Run test automation scripts
• Defect logging via Wrike
• Attend daily scrum meetings with project team
• Providing suggestions on how to improve team's process Projects Handled:
• Online Cock Fighting sites
QA Analyst at RCG IT Philippines Inc., Makati City July 2018 — June 2020
Tasks:
• Reviewing and analyzing requirements via JIRA tickets or Requirements Documents.
• Provide testing estimates
• Test case creation via Excel and ALM
• Create Test Traceability Matrix
• Test case review
• Test data preparation
• Functional and Backend test execution of client's multiple e-commerce sites and internal sites using multiple browsers and devices
• Google Analystics testing
• Defect logging via JIRA
• Attend daily meetings with project team
• Send daily status report to QA Lead and Manager
Projects Handled:
• Chico's FAS
English
Filipino
LINKS
Senior Test Engineering Analyst at Accenture Inc., Mandaluyong City September 2017 — July 2018
Tasks:
• Reviewing & analyzing ETL Mapping document reference document
• Creates test cases/test scripts
• Conducting peer review on created test cases
• Creates SQL queries for the ETL test scenarios
• Manual test execution of SQL queries for ETL testing & Tableau Reports (SIT).
• Defect logging and tracking using JIRA
Senior QA Tester at Tzilla Philippines Inc., Makati City March 2016 — September 2017
Tasks:
• Reviewing & analyzing project documents (Functional Requirements Specification Document & User Stories)
• Creates test plans & test cases/test scripts
• Manual test execution (SAT, Regression Testing)
• Defect logging and tracking using Dapulse (Monday)
• Proposals/implementation of QA processes & strategies.
• Manage/handling 2 QAs
• Studying Robot Framework (automation tool)
Projects Handled:
• E-commerce Sites: Tzilla, Teelocity
• Internal Systems: SCP, Fulfillment Server
Software Quality Engineer at Cheq Systems Inc., Makati City May 2013 — February 2016
Tasks:
• Reviewing & analyzing project documents (Business Requirements Document, Functional Requirements Specification Document & Use Cases)
• Creates test plans & test cases/test scripts
• Manual test execution using HP ALM/excel file (SAT/IAT/UAT/PPT)
• Functional testing, black box testing, regression testing, backend testing (using SOAPUI for API testing) and end to end testing
• Logs validation using UNIX commands in Putty
• Basic SQL queries for data validation
• Defect logging and tracking using HP ALM & JIRA
• Sends daily test progress report
• Provides user support
• Coordinates with development team to resolve production issues
• Document routing for approvals of test plan and test cases Projects Handled:
• Web & mobile applications: Spinnr, GameX, Epins, Google Direct Carrier Billing, Buqo, Viewstream, Retailer App
• Sim Card menu download update
• Ringback Tunes
• Prepaid mobile load promos
EDUCATION
Bachelor of Science Major in Information Technology, University of the East, Caloocan City June 2008 — March 2012
REFERENCES
Joseph Mariano from Amdocs Philippines Inc.
Melvin Maghirang from Accenture Inc.
Sonia Domingo from RCG IT Philippines Inc.
Rhudmark Turno from Citrof Group
********.*****@******.*** · +639*********