Taylor A. Woodget

**** *********** *****, **********, ** 36117

985-***-****

adisfn@r.postjobfree.com

Objective

To obtain a position to utilize my knowledge and experience in Dental Assisting and Customer Service Industry. Focused on providing excellent customer service and ensuring customer loyalty.

Experience

Everise, Montgomery, AL (Customer Service Agent) October 2020-Present

Handles outgoing and incoming calls.

Updating client profiles

Process customer payments

Spur, Montgomery, AL (Substitute Teacher) January 2020-October 2020

Planning, preparing, and delivering lessons.

Assigning homework and grading tests.

Encourage student’s participation in lesson.

Monitor student progress and behavior

Provide appropriate feedback on work

Communicate necessary information regularly to students, colleagues, and parents.

Alorica, Montgomery, AL, (Customer Credit Agent) April 2019-October 2019

• Handles various incoming collection calls.

• Resolve customer questions complaints and collections inquires in a professional manner.

• Utilize computer system to verify and document customer requests.

• Process customer payments.

Liberty Bank, Montgomery, AL (Student Assistant) Summer 2016 - 2018

Organize client files.

File bank documents.

Purge client documents.

Enter data.

American Deli, Millbrook, AL (Cashier) January 2017-May 2017

Handled payments for all customers in a fast-paced setting

Greeted customers and handled all complaints in a timely manner

Balanced cash drawer

Handled janitorial duties after night shift

Law Offices of JB Hodge, P.C., Montgomery, AL (Office Assistant) June 2015- August 2015

Answered phone and directed client’s inquiries.

Welcomed guests and clients by greeting them in person or on the telephone.

Made copies and filed documents.

Worked on computer databases, including data entry and data processing.

Coordinated lawyer’s court appointments.

Assisted in case preparation.

Education

Trenholm State Community College- August 2020-Present

Montgomery Dental Assistant School- Dental Assistant Certificate-August 2018-December 2018

Stanhope Elmore High School, High School Diploma – May 2018

Professional Skills and Proficiencies

Creating molded model dental impressions

Trimming molded model dental impressions

Handling dental tools

Perform X-Rays

Patient Charting

Proficient with Microsoft Office

Excellent organizational skills

Ability to work independently and within group

Ability to file and update records

Professionalism

Great Communicator

Awards

Certificate of Appreciation

Perfect Attendance

References

Tondra Shambray 334-***-**** adisfn@r.postjobfree.com

Juraldine Hodge 334-***-**** adisfn@r.postjobfree.com

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