SUMMARY
SKILLS
EXPERIENCE
VICTORIA LANG
**** ******** *****, *******, ** 30028 H: 770-***-**** **********@*****.*** Dedicated and seasoned Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for construction professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. I have trained other Administrative professionals to handle the volume and tasks of all that is involved with supporting multiple Project Managers. Strong work ethic, professional appearance and great initiative with over 30 years in multiple office environments. Memo preparation
Mail management
AR/AP
Directing visitors
Recordkeeping and bookkeeping
Routing packages
Data entry documentation
Report development
Routing correspondence
Organizing packages
Transmitting files
Excel spreadsheets
Microsoft
Tracking documents
Back office operations
Detailed meeting minutes
Program file distribution
Training and development
Insurance eligibility verifications
Self-starter
Results-oriented
Confidential document control
Organization and efficiency
Payroll liability and deductions
Resolving discrepancies
Self-directed
Microsoft Office
Administrative support
Inventory supplies
Information compiling
Office equipment maintenance
Resolving errors
Dedicated team player
Scheduling and calendar
management
Payroll and benefits
administration
Problem resolution
Shipping and receiving
Professional and mature
Protecting information
Schedule management
Strong interpersonal skills
Proofreading
Professional and polished
presentation
Inventory control
Bookkeeping
Maintaining cleanliness
QuickBooks
12/2003 to 10/2016 Administrative Assistant
Choate Construction Company Atlanta, GA
Supported up to 10 Project Managers at a time, typing Contracts, Purchase Orders, Change Orders and letters. Answered their calls, emails, booked travel arrangements, organized and put together many monthly reports. I also worked with our accounting department, using Vista.
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs
Created PowerPoint presentations used for business development Generated shipment invoices, prepared packages and set up courier deliveries for customers
Maintained up-to-date department organizational chart Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
Processed financial documents including contracts, expense reports and invoices
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence Set up and maintained physical and electronic filing systems Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports Guided administrative and professional staff through computer and software problems
Assisted with administrative tasks, including filing, answering phones and various other administrative duties
Coordinated domestic and international travel, hotel and transportation needs for staff
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
Entered invoice data into company's Vista/Viewpoint system and updated details, including customer contacts and delivery dates to keep information current
08/1996 to 11/2003 Administrative Assistant
R.W. Smith Company Marietta, GA
Assisted with administrative tasks, including filing, answering phones, typing Contracts, Purchase Orders and Change Orders. Typed letters and email correspondence, made travel arrangements and supported the Project Managers with other daily tasks
Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports Generated shipment invoices, prepared packages and set up courier deliveries for customers
Set up and maintained physical and electronic filing systems Maintained up-to-date department organizational chart Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
Processed financial documents including contracts, expense reports and invoices
EDUCATION AND TRAINING
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
Coordinated domestic and international travel, hotel and transportation needs for staff
Created and maintained spreadsheets and developed administrative and logistical reports
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
Kennesaw State University Kennesaw, GA