SCOTTIE HAILE

**** ****** *** **.

Charlotte, NC 28216

980-***-**** (M)

adis16@r.postjobfree.com

OBJECTIVE:

Obtain an experienced position in Warehousing or Customer Service where I can enhance my unwavering commitment to service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

EXPERIENCE

Pinnacle Pharma LLC-Charlotte, NC (Warehouse Manager) – 02/2020-Present

- Execute daily operation of storing and shipping Diabetes products

-Control and manage Inventory

· Establish operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keep warehouse inventory current.

- Effectively interact with diverse group of clients and management to ensure complete customer satisfaction

- Ship and receive materials using FedEx

Duke Energy-Charlotte, NC (Warehouse Associate) – 01/2019-02/2020

- Operated traveling and stationary overhead crane to lift, move, and position loads from one location to another. Used hoisting attachments such as hook or bucket

· Shipped and received materials using UPS, LTL, DHL, FedEx, Airborne, etc.

- Analyzed and resolved work problems and assisted workers in solving work problems

Certified Forklift Trainer

Allegiance Staffing-Charlotte, NC (Forklift Operator) – 09/2018-01/2019

-Operated forklift and loaded and unloaded materials

-Ensured safety of materials and proper stacking

-Checked load sheets and planned work accordingly to prevent accidents

-Coordinated with workers and ensured safety for all

ProLogistix Staffing-Charlotte, NC (Forklift Operator) – 06/2018-08/2018

-Lifted, carried, picked, and stacked materials per order and product

-Sorted, and stacked pallets according to size and type

-Ensured no damage to inbound and outbound shipment

-Filled in daily logs for total items loaded and unloaded in a shift

-Assisted warehouse personnel in maintaining and creating storage space

Prodigy Diabetes Care LLC- Charlotte, NC (Warehouse Manager) - 03/2015 – 03/2018

·Manage day to day operation which includes shipping and receiving material into computer system using GP.

·Managing a crew of 15 employees in warehouse operations

·Payroll, signing timecards etc. as well as Certified Forklift Trainer

Biotage -Charlotte, NC (Shipping Clerk) - 11/2009 to 3/2015

· Quality and inventory control by managing a high-volume workload within a deadline-driven environment.

· Shipped and received merchandise into facility using (UPS, FedEx, LTL, AS400, AXAPTA, SAP, WORD, EXCEL)

· Ensured complete customer satisfaction by resolving customer complaints via calming angry callers, repair trust, locate resources for problem resolution and design best-option solutions.

· Accessed electronic and paper cataloging systems to look up product information and availability.

· Excelled within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.

Caraustar -Charlotte, NC (Lead Person/CSR) - 8/2008 to 11/2009

· Completed production and quality documentation within the converting department

· Answered telephone inquiries from customers to include scheduling, resolving conflicts, etc.

· Coordinated the administration of product orders, understood customer needs and guaranteed delivery of company's commitment.

·Quality and inventory control and trouble shooting

· Proficient in (AS400, SAP, AXAPTA, WORD, EXCEL)

Certified Forklift Trainer

REFERENCES AVAILBLE UPON REQUEST

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