Robert Haut
Yorba Linda, CA - 714-***-**** - *******@*****.*** - www.linkedin.com/in/roberthaut
EDUCATION
California State University, Fullerton - Human Resources Management Certificate
California State University, Fullerton - Bachelor of Arts, Business Administration, Marketing and Management
PROFESSIONAL EXPERIENCE
Chili’s Bar & Grill, Yorba Linda, CA June 2004- Present
Key Team Member/Assistant Manager 2010-Present
Certified Server Trainer 2004-Present
Supports the organization’s recruiting process by participating in the screening and interviewing of candidates
Assists with onboarding new employees, including collecting new hire paperwork, I-9 documents, and taking the lead on new hire orientation
Leads fellow co-workers in a fast-paced environment that requires agile thinking and the ability to multi-task while still paying attention to detail
Delivers quality customer service, handling a spectrum of interactions in a calm and respectful manner
Assists in the creation and maintenance of employee files
Participated in the creation and scheduling of special event fundraisers
Serves as a liaison between management, employees, and customer. Communicates concerns and resolution to and from both parties
Handles confidential information in a discreet and professional manner
Exhibits efficiency and effectiveness in a variety of data entry tasks
KEY COMPETENCIES AND SKILLS
Microsoft Office/Outlook
Communication
Critical Thinking
Active Learning
Time Management
Team Building
Clerical and Administrative Tasks
Time Management
Knowledge of HR rules, policies and procedures
Complex Problem Solving
Customer Service