Manager Assistant
Resume:
*** ******** ******, *** ****, NY *****
About Me
For as long as I can remember, I have been helping people in and outside of my family. From repairing computers, to helping out around the house, I have always been there to lend a helping hand. These qualities combined with my various work experiences have helped me forge ahead in the field of customer service and support.
In the last 12 years, I have accumulated diverse work experiences through various roles in customer service, support through hands-on labor and finally, through my career as a freelance artist in the field of digital illustration & graphic design. These responsibilities have led me to learn a lot not only about myself, but as my capabilities as an employee and an individual. As a result, I am confident in my ability to not only be a great co-worker, but a great professional as well.
My goal as an employee (should you accept me) is to not only exceed the expectations put forth on to me by the company, but that of my colleagues and our customers by delivering exceptional service and support as a representative of the team.
Key Skills
Coachable
Receptive to Feedback
Eager & Willing Learner
Bi-Lingual (English & Spanish)
Highly Organized
Strong Work Ethic
Excellent Time Manager
Knowledge in Various Technologies
Education
Museum of Modern Arts, Illustration & Fine Arts, - New York, NY
The Heritage High School, High School Diploma, - New York, NY
Work Experience
GORILLA SKETCH STUDIOS 2011 - Present New York, NY
• Founder of GorillaSketch.com
—Use creative skills in digital arts and design to communicate an idea, message, or story to an audience.
—Entertain and persuade a clients audience by way of adjusting the mood and style of a medium image piece to fit the vision of a piece.
—Meeting with clients, editors, and authors to come together to interpret and understand the business need and ultimate vision of an art project.
—Advertise through multiple mediums online and approach potential clients to seek new sources of work for self-promotion and delivery.
—Working within a set timeline agreed upon with clients to deliver commissioned work and or projects.
—Working with clients through tight deadlines, to perform adjustments and create new original pieces to accommodate changing flows and ideas on projects.
—Manage and deliver art works of GorillaSketch.com's subscribing online community by way of Patreon, Instagram, Webtoons, and Tapas.
BELLMARC PROPERTY 2008 - 2010 New York, NY
• Porter / Handyman Assistant
—Provided occasional doorman services at building lobby as needed which involved greeting tenants through a warm welcome, and answering questions about the property.
—Served as assistant to building handyman in completing any building, maintenance, and supply tasks that were necessary while on-site for the building.
—Served as the property’s main building janitor who’s responsibility it was to maintain the property through sweeping, mopping, and managing the daily waste of the property.
—Responsible for daily inventory procurement / management of the building supplies that were required for the overall day to day upkeep of the property. This also involved the procurement of the tools and or equipment needed for on-site repairs.
FINE ART & ANTIQUES 2006 – 2008 New York, NY
• Sales, Inventory, & Maintenance Associate
—Greet and assist customers in the shop through sales support of shop items and providing answers to any and all questions pertaining to store items.
—Educated customers on the history of the shop items.
—Assisted shop manager in photocopying terms and conditions, filing away customer records, and recording in Microsoft Office the sales of items for tracking.
—Served as the shop inventory associate which required the moving and restocking of all inventory items to the shop floor, and the safe prepping/boxing of items that required shipping.
—Departmental visual upkeep and maintenance which included dusting, sweeping, and mopping the store.
*************@*****.***
AU
Angel Ureña
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