Store Manager Assistant
Resume:
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Top Skills
Sales
Customer Service
Management
James Stokes
Administrative Assistant at State of California
Napa, California
Summary
The customer experience where ever I work is my primary goal as a store manager. This singular goal of a outstanding customer experience is the basic building block for any business. Engaging with customers and listening to their stories over the years has been both rewarding and exciting, in that you really never know what a person is going through until you really listen to them. Not for the purpose of a reply, but for the purpose of understanding. Experience
State of California
Administrative Assistant
September 2014 - Present
Napa, CA
Advantage Sales & Marketing
Merchandiser
2007 - 2014 (8 years)
My position with Advantage is to represent and secure exposure for a given product by both plan-o-gram and a calendar of promotions. All big box stores, to drug stores, to C-stores. Advantage is a third party representative to fill in both regularly and seasonally for many major brands. Roberta Stokes, Mortgage Lender
21 years 1 month
Assistant Manager
January 2002 - January 2006 (4 years 1 month)
Assisted with business merchandising. Implemented two data bases,one for clients and one
for real estate agents. Via data bases distributed a quarterly newsletter to former and
current clients,providing information with respect to the housing market as well as lender
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programs available. Maintained business relationships. District Manager
January 1985 - January 2002 (17 years 1 month)
Sonoma,CA
Assisted in developing a more regionally based wholesale account network. We as a team of
three aquired 183 accounts in Northern California. Assisted with reserch for retail
locations and negotiated
store leases. Prepared store inventory and sales projections for new stores. Implemented
production and inventory systems for new stores. Purchased equipment for new stores.
Staffed stores and conducted
employee training programs with an eye towards retaining key employees. Reviewed the
opening of new stores and assured profitibility. Prepared stores for sale by owner. District Manager over 6 stores.
Mervyns
Operations Manager
April 1984 - July 1985 (1 year 4 months)
Napa, CA
Worked directly under the store director acted on her behalf in her absence. This position aspires to become the store director of his/her own store. Therefore trains and supervises and learns the position hands on. Store volume approx. 37 million dollars. 125 employees.
Clothing Clearance Centers
Store Manager
March 1982 - April 1984 (2 years 2 months)
San Pablo, CA and San Francisco, CA
Store Manager of two stores as listed above. Combined store sales, 4.5 Million dollars. Hired and placed two assistant store managers in both stores. I split my time between the two stores. Trained salesmen, cashiers, and had an integral relationship with a professional tailor in each store. Sprouse-Reitz Variety Stores
Store Manager
January 1978 - February 1982 (4 years 2 months)
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My first venture into store management. Started as an assistant manager in Auburn, CA. Received my first assignment as store manager in Jackson, CA. After that four store transfers to ever increasing volumes. Last store in Walnut Creek, CA with a volume of 1 1/2 million dollars.
Education
Napa Valley Junior College
No, Business/Accounting · (1978 - 1979)
Sonoma Valley High School
Diploma, General Studies · (1968 - 1971)
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