Medical Assistant Office

NICOLE DURDELLA RMA (AMT)

**** ****** ****** #** ******, OH 44060 adirpy@r.postjobfree.com 440-***-****

OBJECTIVE

Seeking a position as a full time clinical and administrative Registered Medical Assistant

SKILLS & ABILITIES

Administrative:

Appointment scheduling

Excellent telephone technique

Records management

Basic bookkeeping

Billing

Coding

Charting

Office 2013

Athenahealth EHR

Advanced MD software suite

Clinical:

Vital signs

Phlebotomy ( certified 04/2015, ASPT)

Capillary puncture

Setting up for sterile procedures

Assisting with minor surgery

Injections

Throat cultures

EKG

Suture removal

Wright’s staining

EXPERIENCE

REGISTERED MEDICAL ASSISTANT, OFFICE ASSISTANT

APRIL 2015 TO PRESENT

Greet patients and obtain vital signs including height, weight, blood pressure, and pulse

Assist with surgical procedures such as EVLA, UGS, and surface sclerotherapy

Preparing a sterile field, drawing up correct medications, and ensuring the doctor and technician are prepared for their procedures

Provide patient education materials

Answer incoming phone calls in a polite and courteous manner

Make sure all rooms are clean, orderly, and welcoming

Take patient co-pays and payments toward balances as well as assist with billing queries

Submit diagnostic information for insurance precertification

Maintain accurate patient files to ensure the best possible care

Assist with marketing i.e. promotional materials, ideas and implementation

SENIOR REPRESENTATIVE, INSURANCE VERIFCATION AND CREDIT TEAM

PROGRESSIVE INSURANCE

SEPTEMBER 2004 TO SEPTEMBER 2014

Handled incoming calls from customers of Progressive including DMVs regarding insurance verification

Provided timely and accurate customer service

Proactively suggested solutions to problems when they arose

Handled escalated customer situations

EDUCATION

CLEVELAND INSTITUE OF DENTAL-MEDICAL ASSISTING, MENTOR, OHIO

MEDICAL ASSISTANT DIPLOMA

Obtained BBAP, BLS for Healthcare Providers (AHA), HIPAA certification

Certified Phlebotomy Technician April 13, 2015-April 13, 2019

Registered Medical Assistant as of July 11, 2015

Contact this candidate